Choose More from the top right corner of the page. They enable MSPs to deliver the highest value by becoming an active player in the IT budget planning. Your data will sync 10 minutes before a report. From your dashboard, select the image module and upload a new image or choose an existing image from the BrightGauge image uploader. If you've got questions about Dashboards or want to see Dashboards in action. We discovered Brightgauge - this has revolutionised our lives - turning monthly reporting into a 30 minute process of reviewing pre-prepared reports & send them onto our customers! Tech Utilization The product is great, but the Brightgauge team is what has kept me as a customer. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. When we found BrightGauge, we didn't have a strong solution for internal reporting. Click the account link to log in to BrightGauge. Consistent, scalable, and high-quality help-desk services with trained technicians. BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. Check out all of the webinars in this series: CEO Growth & Profit Topic Date/Time Expert Register/Watch Now! If a single gauge can improve your business, imagine the benefits you will get from all the Dashboards, Reports and Scorecards! Reports are a really good way to build long-lasting relationships between your MSP and your client. SmileBack will ask you to authorize the connection, you need to be logged in as an account administrator to do this. You also might want to consider building technician-specific dashboards to see how each tech is performing in terms of billable hours, projects worked on, and more. Keep up the great work. If you want to deliver the best service to your customers and have a completive advantage, you need to identify your KPIs and make them better. Want to show your prospects how quick you are to respond to tickets? The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. I believe it was Peter Drucker who said What gets measured gets improved. Users can also display data with embeddable gauges on public sites. The automated reporting tool in BrightGauge is a powerful way to build transparency and trust with clients. 24/7/365 threat monitoring and response in our security operations center. Select your existing dashboard template inside of BrightGauge. Taking it a step further, this series also provide practical guidance on improving sub-optimal business practices by adopting the proven methods of best-in-class. Now, all reports include a token to pull your company logo to the header of the email. Schedule a confidential 1-hour session with a partner success manager at no cost to walk through creating a basic value creation strategy. Free guides for improving business operations and more, Recordings offering best practices and how-to sessions, Evaluate your sales team to identify areas to improve, A quick survey that grades your service team. To start you need to log into your BrightGauge account and follow their instructions. Your data will sync 10 minutes before a report goes out, keeping things up-to-date. Like all tools it is what you make of it. NOTE: Spaces are limited. With Snapshots, store data your PSA, RMM, or other systems wont. If you would like for this section to remain blank, you can remove the token at the top of the body editor or go into your Account Settings panel to update your company logo. How the Integration Works: - for their customers, Bright Gauge provide a quazi consulting service both through direct contact and their marketing by giving you context and advice on what to measure for what situation For MSPs, quarterly business reviews provide a opportunity to truly become their clients' strategic technology advisors. BrightGauge provides business intelligence reporting &dashboards purpose built for MSPs. Business intelligence solutions like BrightGauge aim to help business managers make sense of their data. By watching this webinar recording, you'll understand: The basics on OML trait: Quarterly Business Reviews Why effective QBRs are so important vCIO responsibilities and staffing levels What best-in-class include in their QBRs The components to a successful Quarterly Business Review * Note: If you have access to the ConnectWise University, check out the QBR Partner Kit. For automated reports going to multiple clients, you'll have to customize and individually send to each one separately. Initially, we were looking for a tool to integrate with our PSA and RMM to provide clients with professional and impressive reporting. Users can also display data with embeddable gauges on public sites. With dashboards, youll see whats happening as its happening, so youll always know what needs immediate attention. Rather than going to the RMM tool and getting some reports out of its engine, and making some out of connectwise, then, lets be honest, those reports aren't great. If you have, then you probably understand why one of the most impactful ways to improve your business's operational maturity is to establish a target customer profile (TCP). As always, we love your feedback and your questions, so shoot our success team an email any time! Advanced quote and proposal automation to streamline your quoting. All rights reserved. Praharsh Anesitty Venkata Sai, Xterra Solutions Inc. BrightGauge reporting, dashboards and Scorecards provide great value. If you need assistance with integration implementation, please submit a ticket through the ITSupport247 portal or send a note topst@connectwise.com. Brightgauge provides us with beautiful dashboards, gauges, reports and scorecards which track our KPIs with ease. BrightGauge complements ConnectWise by putting the metrics you monitor most often side-by-side into a seamless dashboard. We love the product, and it looks beautiful to boot; especially for those prospective clientele who pass by the BrightGauge display! Communication with the team has been great as well. Every relevant gauge on each dashboard will be filtered by what you selected (so all of Robs gauges will be filtered for his 5 assigned clients). Schedule a confidential 1-hour session with a partner success manager at no cost to walk through creating a basic value creation strategy. BrightGauge. Schedule a confidential 1-hour session with a partner success manager at no cost to walk through creating a basic value creation strategy. Open a ticket with BrightGauge support, and they will be able to sync the latest . Peter also reviewed how to effectively plan and pay for QBRs in a way that will simultaneously strengthen your relationships and improve profitability. Only registered users can view documentation.After signing in, we'll redirect you back here. This series is dedicated to helping you quickly determine how you're performing on the biggest financial drivers in your business. If youre curious about how BrightGauge and ConnectWise can simplify your day-to-day operations, check out our free whitepaper, How BrightGauge and ConnectWise Partner to Make Sense of Your Data. Solve staffing issues with managed services to support your team and clients. Please note that certain features, such as Goals and Gauges, are not available in Essentials. The Brightgauge team is outstanding and they provide the very best customer service. We highly suggest you RSVP to each webinar now! Maybe the NOC/Operations center within your organization uses ConnectWise Automate to see machine statistics. Just enter your email address and password to log in. It's quick and easy. There's no going back. BrightGauge's ConnectWisePlatform Integration is certified via the ConnectWise Invent Program. Here are the other places we will be using BrightGauge. Use this calculator to estimate your potential for financial risk during an economic downturn and get suggested actions to prepare your business for survival. As of 2019, we became a part of the ConnectWise platform. Lists Featuring This Company Edit Lists Featuring This Company Section Having this data at our fingertips takes the guessing game out of where we can improve., Everything you need to protect your clients most critical business assets, Identify, contain, respond, and stop malicious activity on endpoints, Centralize threat visibility and analysis, backed by cutting-edge threat intelligence, Risk Assessment & Vulnerability Management, Identify unknown cyber risks and routinely scan for vulnerabilities, Secure and streamline client access to devices and applications with strong authentication and SSO, Monitor and manage security risk for SaaS apps, Zero trust secure access for users, locations, and devices, Provide 24/7 threat monitoring and response backed by ConnectWise SOC experts, Create, deploy, and manage client security policies and profiles, On-tap cyber experts to address critical security incidents, Guide to the most common, important terms in the industry. As mentioned in other reviews, they really do listen to the suggestions of their clients and continue to release features that only add to the value of this product. Business leaders sometimes feel challenged with giving their team members more ownership because projects and responsibilities naturally change as seniority does. PC Works Plus, Inc. BrightGauge has allowed us to demonstrate the value we deliver to our clients using beautiful easy to read charts and tables. Documentation Compliance in ConnectWise: After implementing Brightgauge(BG) anyone in my team can use it. Even if you can't attend the live webinar, well still email you the recording. In addition to the fantastic product, the Dev & Support teams are fantastic - always providing new updates & following up on enhancement requests. See all you can do with ConnectWise. Product Update: Images in Reports and Dashboards + Your Logo in Reports. Customize BrightGauge dashboards and sync your most-used business tools in a BI dashboard software designed to give you ultimate visibility. We will also discuss your ownership mode, key profitability metrics, and a few ways you can improve your operational maturity level. Eliminate shared admin passwords and protect customers from security threats. BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. Additionally, with BrightGauge you can create powerful, automated ConnectWise reports in just a few minutes so you can easily show your clients how youre stacking up against your SLAs. This series is dedicated to helping you quickly determine how you're performing on the biggest financial drivers in your business. To register the application: Log in to your Kaseya VSA account. Schedule a confidential 1-hour session with a partner success manager at no cost to walk through creating a basic value creation strategy. When these quarterly meetings are done right, they'll also enhance your relationship with the right people within your clients' organizations, naturally improving retention. You can upload image files up to 5MB in size. At Stack Advisors, we help them tune the systems, integrate LabTech with Connectwise and make sure data that is properly collected. Kate Quattlebaum, Netrix Information Technologies Inc. BrightGauge has brought our company to the next level! Score 8.4 out of 10. Prior to partnering with BrightGauge we would spend 14 hours a week in reporting . Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Having this data at our fingertips takes the guessing game out of where we can improve., See All Cybersecurity Management solutions >>, All Unified Monitoring & Management solutions >>, MSP financial health and early warning score calculator. I can honestly say that it helped us win a deal or two and as such it has more than paid for itself. With Client Reporting capabilities, you can customize and send Connectwise reports any time of day or week. In Kim's dashboard, you'd . We're here to help! We've already locked ourselves into a four year contract. For a long time I struggled with getting reports put together for clients. Make sure to keep an eye out for additional emails and in-app invites from us, and follow @BrightGauge on Twitter for updates. Making Service Profitability Decisions the Way the Top Performers Do August 3rd, 1pm Eastern Paul Dippell, Founder, Service Leadership https://bit.ly/service-profitability Making Sales Investment Decisions the Way the Top Performers Do August 25th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/sales-investments Tracking your Financials the Way the Top Performers Do September 22nd, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/tracking-financials Key to Success: Knowing your Ownership Mode October 12th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/ownership-mode Getting to Goal: Knowing your Value Creation Strategy November 16th, 12pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-strategy Getting to Goal: Putting your Value Creation Strategy into Action December 7th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-action Foundational Excellence: Choosing your Target Customer Profile January 12th, 2pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/target-customer-profile Foundational Excellence: Driving Technology Standards February 15th, 11am Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/technology-standards Foundational Excellence: QBRs as your Scale Engine March 16th, 1pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/QBRs-scale Foundational Excellence: Pricing and Packaging April 20th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director https://bit.ly/pricing-packaging To sign up for future episodes in the CEO Growth & Profit series or to watch previous webinar recordings, use the links above or visit our webinars page. BrightGauge reports have quickly shown us which configurations exist under a client and which ones are incomplete. From your dashboard, select the image module and upload a new image or choose an existing image from the BrightGauge image uploader. BrightGauge Menu Bar The top menu bar provides quick access to all of your BrightGauge resources and settings and is available on every screen within BrightGauge. Before I switched, I did my research. We will be using reports to show tech utilization in the future. Since then, more than 1,900 customers around the globe trust BrightGauge - a ConnectWise solution - to drive growth through real-time dashboards, automated reporting, and goal management. We couldn't recommend it highly enough! Users can also display data with embeddable gauges on public sites. After a while, youll be able to look at your Snapshot gauge and identify any patterns or issues. Making Service Profitability Decisions the Way the Top Performers Do August 3rd, 1pm Eastern Paul Dippell, Founder, Service Leadership https://bit.ly/service-profitability Making Sales Investment Decisions the Way the Top Performers Do August 25th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/sales-investments Tracking your Financials the Way the Top Performers Do September 22nd, 1pm Eastern Rob Bufano, Service Leadership Solutions Director bit.ly/tracking-financials Key to Success: Knowing your Ownership Mode October 12th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/ownership-mode Getting to Goal: Knowing your Value Creation Strategy November 16th, 12pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-strategy Getting to Goal: Putting your Value Creation Strategy into Action December 7th, 1pm Eastern Brad Schow, VP, Consulting Services, ConnectWise bit.ly/value-creation-action Foundational Excellence: Choosing your Target Customer Profile January 12th, 2pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/target-customer-profile Foundational Excellence: Driving Technology Standards February 15th, 11am Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/technology-standards Foundational Excellence: QBRs as your Scale Engine March 16th, 1pm Eastern Peter Kujawa, VP, Service Leadership & TSP Evangelist https://bit.ly/QBRs-scale Foundational Excellence: Pricing and Packaging April 20th, 1pm Eastern Rob Bufano, Service Leadership Solutions Director https://bit.ly/pricing-packaging Towatch previous webinar recordings, use the links above or visit our webinars page. That, and the service from Brightgauge is excellent. The administrators and analysts are users coming in and creating dashboards, gauges, and reports, but there is a price for each of those. So go ahead and add a team pic or a client logo. We will be able to show offline servers, machines missing backup, etc from a dashboard on a TV in our NOC. If you haven't tuned in to the CEO Growth & Profit series yet, the Partner Success team has combined forces with Service Leadership to bring MSP owners, CEOs, and executive leadership teams loads of valuable content across 10 webinars. NOTE: Spaces are limited. Whether you need to show response-time metrics or machine patch status, its easy to create and send custom ConnectWise reports any time of day or week. I would highly recommend BrightGauge and their team to any MSP looking to take their business to the next level. Enter your email address to receive updates from ConnectWise. Efficiently run your TSP business with integrated front and back office solutions. helps hold us accountable. Have you ever heard the idiom "you cannot be all thing to all people?" If you cannot schedule a meeting using the link provided, email us for additional options on how we can help. We utilized this to pull data from N-Able, CW and Datto to build our monthly client reports into a consistent professional report. Building upon that previous webinar, this month we met up with Peter Kujawa again for Foundational Excellence: Driving Technology Standards. Putting this kind of responsibility in the hands of each technician speaks volumes. Technical expertise and personalized support to scale your staff. The series is dedicated to helping you quickly determine how you're performing on the biggest financial drivers in your business. The series is dedicated to helping you quickly determine how you're performing on the biggest financial drivers in your business. Customer profiles are designed to help you understand who your ideal customers are so you can set up goals and anticipate future needs. If you need help, the BrightGauge team is responsive, friendly and knowledgeable. Without a plan and a way to measure success and excellence, its just smoke and mirrors. In January's CEO Growth & Profit webinar, Foundational Excellence: Choosing your Target Customer Profile, Peter Kujawa, VP of Service Leadership and TSP Evangelist, shared how best-in-class MSPs identify their TCPs; which in turn, enables them to create synergy within their organization and across their teams. Initially we bought BrightGauge to help us communicate our value proposition to existing and prospective clients and found that it served a very useful role during the sales process. Recommended Method: Clone Existing Dashboards. I've seen a nonstop evolution of the product. They'll do it for you! Monitor, troubleshoot and backup customer endpoints and data. The tool is easy to use and can reach not only into Connectwise, but into many other data sources. Snapshot gauges automatically take a daily, weekly, or monthly picture of your metrics - like end-of-day ticket count - and pin it onto a chart. Get visibility into KPIs that matter most to IT service providers. BrightGauge is also dedicated to continually improving the solution. (If you are not already logged into the University, you will need to click the link twice.) After reviewing the why, Peter jumps into the how. Jumpstart your BrightGauge with the basics Connecting Your Data Learn about your datasources and integrations Account Management View billing, users, plans, and peer group benchmarking Promoted articles How BrightGauge Works - 30,000ft View What is BrightGauge? Your profit margin is a lot more complicated than just the money youre bringing in. As always, we love your feedback and your questions, so shoot our success team an email any time! A quarterly business review (QBR) is a recurring meeting between a company and its clients where they discuss service delivery, satisfaction, and future expectations. We plan to use the reports in quarterly reviews, the ability to click on data to drill down will be a unique offering that I doubt many, if any, of our local competitors are doing. After reviewing several options, we picked BrightGauge due to their versatility with reporting. BrightGauge is a business intelligence platform that enables IT Service Providers to generate customizable dashboard & performance reports. How each team member can own a BrightGauge dashboard. Whether youre starting with a default gauge or building one from scratch, our gauge builder lets you customize your data exactly as youd like. Compare GoTo Resolve vs. Nable N-sight RMM using this comparison chart. We have started using it as a front end for ConnectWise when I need to work tickets even. In January's CEO Growth & Profit webinar, Foundational Excellence: Choosing your Target Customer Profile, Peter Kujawa, VP of Service Leadership and TSP Evangelist, shared how best-in-class MSPs identify their TCPs; which in turn, enables them to create synergy within their organization and across their teams. We find ourselves looking for the data in BG, rather than in CW or Labtech, simply because you can access the information faster. in just a few minutes so you can easily show your clients how youre stacking up against your SLAs. Seamless integrations allow us to see our business in real time, everything from help desk support to back up and disaster recovery to financials. Peter provides tips from the best-in-class on how to employ and update your technology standards. Fantastic product and a fantastic team to work with. Make sure to keep an eye out for additional emails and in-app invites to learn about our other webinar series too! Score 8.4 out of 10. Here, you'd select the 5 clients assigned to Rob. If you need assistance with creating API members or integration setup please send a note toHelp@ConnectWise.comand the ConnectWise Manage support team can assist. Users can also display data with embeddable gauges on public sites. N/A. They need to show the value of their services and keep it simple and easy to read for even non-technical people. They are continuing to improve the product consistently.. Before using Brightgauge, we were strugling getting any usable KPI and reports from our PSA and RMM. Once you have chosen your image it will appear on your dashboard filling the entire image container . With a well-defined TCP, you will be better positioned to develop, adopt, and enforce technology standards with your clients. For MSPs, quarterly business reviews provide a opportunity to truly become their clients' strategic technology advisors. And being valued in that way would make anyone proud to be part of their team. Snapshots is your data warehousing lite solution. In Kims dashboard, youd filter by the 5 clients assigned to her. But theres a simple way to give every single person on your team ownership and it involves business intelligence dashboards. Reserve your place now! Filter for your desired parameters and choose the chart type you like best. 2020 ConnectWise. You will see them move these requests every month. BrightGauge consulting got us beyond where we needed to be with our reports and support has been super responsive. Their product works well and gives you usable data in a convenient way. So we built it! BrightGauge Dashboards put all your important data in one place, so you can make faster, sharper decisions. We highly suggest you RSVP to each webinar now! You know what makes employees feel really good? Reserve your place now! Response times get better because your techs already know what theyre dealing with and can likely reach a solution more quickly. Great solution to the confusion of trying to report out of several solutions. Since implementing BrightGauge, our environment has radically changed for the better. You'll also find tons of great example QBR Dashboards and reports on the BrightGauge Templates Page and you can grab additional guidance in this BrightGauge blog post! A lot of our users tell us that they really care about fostering a company culture where employees want to stick around for the long term. Even if you can't attend the live webinar, well still email you the recording. Brightgauge reporting has made a huge difference for us. If you take advantage of gauge and dashboard filters, individual tech dashboards wont require a huge time commitment at all. but they have been more than responsive to any question or inquiries I've had. That's why top performing MSPs have mastered the art of conducting value-driven QBRs. Built for MSPs, BrightGauge simply provides a simpler way to get faster, stronger data insights. Check out all of the webinars in this series: CEO Growth & Profit Topic Date/Time Expert Register/Watch Now! Next, youd want to select Add A Filter from the top right of your dashboard, which will bring up this screen: Name each dashboard for the tech that would be owning it (Robs Dashboard, Kims Dashboard, etc.) The ConnectWise platform makes it easier to run your business, deliver your services, and secure your clients. By default, gauges sync every 5 minutes to 4 hours, so your data is always fresh. The Scorecards are perfect for any company following the Traction Enterprise Operating System. Then again, BrightGauge improved and brought us an amazing live dashboard of our metrics so our help desk can keep tabs throughout the day. Its your data - see it in a way that makes the most sense for your business. We are always skeptical about new tech companies as well as how good their support will be. Their dashboard solution is only going to make their platform even more critical to our on going business operations. These guys are awesome!! Profit Solutions by Service Leadership Increase shareholder value and profitability. BrightGauge's ConnectWise Automate Plugin is certified via the ConnectWise Invent Program. All rights reserved. //ray. With that kind of visibility, you can prevent anything from falling through the cracks. BrightGauge takes data from multiple datasources and puts it all in one place, allowing users to easily track their key performance indicators (KPIs), create custom executive reports, and keep their teams motivated. In addition to images for Dashboards, youre also now able to add them to reports too! Now, BrightGauge allows us to have a constant live view of our business! Your team may be structured with a mix of junior and senior level roles, but they can all feel like they own their work. BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. BrightGauge eliminates the data silo, so you can focus on decisions that matter. In this CEO Growth & Profit webinar, Peter showcased how narrowly defined technology standards launch a domino effect of improved efficiencies. By tuning in, you'll receive pointed advise on how to make a QBR productive and profitable, and how to squash any objections to conducting QBRs from your internal teams. Platform makes it easier to run your TSP business with integrated front back... Ca n't attend the live webinar, well still email you the recording their dashboard solution is going. Schedule a confidential 1-hour session with a well-defined TCP, you need with. Be part of the email our company to the next level is what has kept me as a.! Sense for your desired parameters and choose the chart type you like best webinar, Peter showcased how narrowly technology. And profitability the value of their services and keep it simple and easy to use and reach. Filters, individual tech dashboards wont require a huge time commitment at all designed... Company logo to the next level issues with managed services to support your team clients. Appear on your dashboard, you & # x27 ; s quick and easy they be. Data insights of conducting value-driven QBRs the money youre bringing in that it helped us win a deal two... Please note that certain features, such as Goals and gauges, are not available in Essentials run... ' strategic technology Advisors key profitability metrics, and high-quality help-desk services with technicians! Super responsive data - see it in a convenient way because your techs already know what dealing! Most often side-by-side into a seamless dashboard into the how: Images in reports Scorecards! With Peter Kujawa again for Foundational Excellence: Driving technology standards dashboards, gauges sync every 5 minutes to hours! Multiple clients, you 'll have to customize and individually send to webinar... Well still email you the recording great as well maybe the NOC/Operations center within your uses. Creating a basic value creation strategy not only into ConnectWise, but into other! The 5 clients assigned to her even non-technical people their dashboard solution is going! Clients ' strategic technology Advisors how you 're performing on the biggest financial in! Complements ConnectWise by putting the metrics you monitor most often side-by-side into a consistent professional report authorize the,... Your data will sync 10 minutes before a report within your organization uses ConnectWise Automate to see dashboards in.! In reporting is what has kept me as a front end for when! For any company following the Traction Enterprise Operating System other systems wont downturn get! Quarterly business reviews provide a opportunity to truly become their clients ' technology. Protect customers from security threats 's ConnectWisePlatform integration is certified via the ConnectWise Program. Pay for QBRs in a way that makes the most sense for your business imagine. Implementing BrightGauge ( BG ) anyone in my team can use it with team... Any question or inquiries i 've had can prevent anything from falling through the ITSupport247 brightgauge dashboard login send! What gets measured gets improved take advantage of gauge and identify any patterns issues! My team can use it 've got questions about dashboards or want to see dashboards action... That certain features, and enforce technology standards launch a domino effect of improved efficiencies send ConnectWise reports any of. Using this comparison chart users can also display data with embeddable gauges on public.... In ConnectWise: after implementing BrightGauge ( BG ) anyone in my can! When we found BrightGauge, our environment has radically changed for the better documentation Compliance in:... And dashboard filters, individual tech dashboards wont require a huge time commitment at all way would make anyone to! Has more than paid for itself sync the latest can focus on decisions that matter most to it service to! The metrics you monitor most often side-by-side into a seamless dashboard responsive friendly. Measure success and Excellence, its just smoke and mirrors tips from the best-in-class on how we can.... More complicated than just the money youre bringing in seniority does will need to logged. Work tickets even your questions, so your data - see it in way... And RMM to provide clients with professional and impressive reporting how you 're performing on the biggest financial in. A note topst @ connectwise.com constant live view of our business updates from ConnectWise questions about dashboards want. Youre stacking up against your SLAs fantastic product and a fantastic team to work with twice. capabilities you... Ca n't attend the live webinar, well still email you the recording that previous webinar, well still you. Logged in as an account administrator to do this to authorize the connection, you have! Include a token to pull data from N-Able, CW and Datto to build long-lasting relationships between MSP... Not only into ConnectWise, but the BrightGauge team is outstanding and they will be able to at... And profitability or week because projects and responsibilities naturally change as seniority does your.. The cracks keep an eye out for additional emails and in-app invites from us and! Log in only registered users can view documentation.After signing in, we love the product quickly determine how 're... From BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for informed... With beautiful dashboards, gauges, are not already logged into the University you! S no going back reports are a really good way to build and. To use and can likely reach a solution more quickly select the image module and upload a new image choose! The header of the page threat monitoring and response in our security operations center passwords protect. Youd filter by the 5 clients assigned to her going business operations brightgauge dashboard login filling the entire image container back solutions. Reports put together for clients standards with your clients out, keeping things.... Imagine the benefits you will need to work tickets even session with a success. Know what theyre dealing with and can reach not only into ConnectWise, into. Business intelligence reporting & amp ; dashboards purpose built for MSPs BrightGauge allows us to have strong... Other webinar series too provided, email us for additional emails and in-app invites from us, and the from! Is great, but the BrightGauge team is outstanding and they provide the very best customer service improving sub-optimal practices. Just enter your email address and password to log into your BrightGauge account and follow their instructions sync! Provide great value managers make sense of their services and keep it simple and.! With ease ahead and add a team pic or a client and which ones are incomplete that previous,... 'Ll redirect you back here tool from ConnectWise that puts essential information in one place, providing for... Win a deal or two and as such it has more than responsive to any question or i! We & # x27 ; s dashboard, you will see them move these requests every month it. For those prospective clientele who pass by the BrightGauge team is what you make of it eliminates.: log in to your Kaseya VSA account and Scorecards provide great.! Embeddable gauges on public sites more critical to our on going business.... To support your team ownership and it involves business intelligence solutions like BrightGauge to. Your MSP and your questions, so you can improve your operational maturity level i to... Connectwise by putting the metrics you monitor most often side-by-side into a year! Kind of visibility, you can set up Goals and anticipate future needs putting the metrics you monitor often. Can make faster, sharper decisions BrightGauge image uploader because your techs already know what theyre dealing with and reach! That makes the most sense for your desired parameters and choose the chart you. Our security operations center if you ca n't attend the live webinar, this we! Build long-lasting relationships between your MSP and your questions, so youll always know needs... Recommend BrightGauge and their team to work with business practices by adopting the proven methods best-in-class! View documentation.After signing in, we were looking for a long time i struggled with getting reports put together clients... Those prospective clientele who pass by the BrightGauge image uploader the money youre bringing in price features! You 'll have to customize and send ConnectWise reports any time series also provide practical guidance improving. Silo, so youll always know what theyre dealing with and can reach not only into ConnectWise, into... Brightgauge reports have quickly shown us which configurations exist under a client which. Were looking for a tool to integrate with our PSA and RMM to provide clients with professional and reporting... Product, and the service from BrightGauge is a powerful way to measure success Excellence. Clients assigned to Rob met up with Peter Kujawa again for Foundational Excellence: Driving standards! Stronger data insights please note that certain features, such as Goals and anticipate future needs prospective clientele pass. Reporting & amp ; performance reports any patterns or issues up with Peter Kujawa again for Foundational:. Struggled with getting reports put together for clients dedicated to helping you quickly determine how you 're performing on biggest. Our security operations center a long time i struggled with getting reports put together for clients super.! We are always skeptical about new tech companies as well as how good their support will be using BrightGauge solutions... Connectwise Invent Program in addition to Images for brightgauge dashboard login, reports and Scorecards which track KPIs! Keep an eye out for additional emails and in-app invites from us, and it looks to! Out for additional emails and in-app invites to learn about our other webinar series too hands of each technician volumes... Email us for additional options on how to effectively plan and pay for QBRs in a BI tool ConnectWise. Long time i struggled with getting reports put together for clients economic downturn and get suggested actions prepare! Defined technology standards ConnectWise by putting the metrics you monitor most often side-by-side into a dashboard...
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