The content is fragmented and the individual sections don't fit together well. A)wheel network At the individual level, a persons physiological and psychological characteristics affect competence. Am I right? D)Remind your audience members of the importance of your topic to them. Which of the following statements about speaker credibility is true? D)synchronic Civic contexts? B)It is easier to express empathy in online support groups than in person. David and Chelsea are having an argument. A)Jane promises her mother that she will clean her room, then repeatedly fails to fulfill this promise. B)consensus CA is a common issue faced by many people, so you are not alone. E)Social Exchange Theory. Burgoon, J. K., Charles R. Berger, and Vincent R. Waldron, Mindfulness and Interpersonal Communication, Journal of Social Issues 56, no. How do the statements compare? Whether you will give your first presentation in this class next week or in two months, you may be one of many students in the introduction to communication studies course to face anxiety about communication in general or public speaking in particular. A)Ad hominem Rather than share the toy, one of them decides to break it so that neither of them can play with it. They are set to leave in two days. A)Self-discovery C)inference Listening is a skill that needs to be learned. A)formal outline A)Book d. illustrates that our culture is more advanced than that of the !Kung. E)Behavioral, Bill is talking to Ted when Ted interrupts him. E)Indirect communication, Suppose that two children are fighting over a toy. However, when I do mess up, I almost always make a mental note and reflect on it. C)Children of immigrants living in America who are not immersed in American culture, embodying, instead, the customs and communication of their parents' homeland A)"Don't worry. Laura assumes Grandma has trouble communicating because of her age. D)Limit your division of main points to three to five sub points. In terms of psychology, a persons mood, stress level, personality, and level of communication apprehension (level of anxiety regarding communication) affect competence (Cooley & Roach, 1984). To make her case, she needs a statistic proving that millions of animals go unadopted each year. D)emphasize individual goals This is an example of what type of problem solving? C)The information is not current. C)all-channel network The Animal Welfare League takes in abused and neglected pets and adopts them out to qualified individuals. Which element in this scenario are you likely going to pay the most attention to? Communication competence is a trait that individuals either possess or lack. C)Forums C)Bill respects Joe. D)First impressions are a way of stereotyping others and a means for controlling our environment. d. Meanings are in words. B)Self-expression While each box will focus on a specific aspect of communication competence, this box addresses communication competence more generally. All evening long, Anita was taking people's orders incorrectly. D)Laissez-faire A)Behavioral tensions E)reflected appraisal. A)Writing D)Developmental tensions C)increasing audience comprehension B)Activist A)chronemic E)Describing the setting, _________ is an error in logic. B)problem-solution C)Demonstrative D)Describing the speaker Individual factors affect our ability to do anything. Each person must choose between process competence and performative competence; its impossible to have both. E)Humor, You tell a friend, "You must be busy. E)Word the problem as a broad, open question, When members in a problem-solving group openly defend their positions and question those of others, they are in the __________ stage. While they enjoy visiting the museums and historical sites, they can't help but criticize the people and their culture. B)Lose-lose C)Online support groups allow anonymous self-disclosure. B)deception E)Ad hominem, _________ is the first step in the basic structure of a persuasive speech. False . The speaker's needs and intentions are explicitly communicated. D)Panel discussions a. D)manipulators A)fact Therefore option A is the correct resposne. B)The first sentence because it has shorter words and is clearer E)passive ambiguity, When communicating with person who has disability, you should __________. E)Laura assumes Grandma has trouble communicating because of her age. On the first day of college algebra you tell the student next to you, "I bet I'll get a D in this course." C)Attractiveness a. E)Clarity of communication, Language use can reflect a speaker's willingness to take responsibility for his or her statements. answer choices It is the ability to use language appropriately in real situations. B)repeat the statement without changing the speaker's wording B)Reducto ad absurdum See the answer Every definition is partially right and partially wrong. She is extremely distressed, so she asks you to come over to her house to talk about it. c. is a ceremony in which the !Kung prepare for war. A)Solicit your partner's needs. C)What behaviors are involved? B)Limit your division of main points to three to five sub points. Personal contexts? For example, we are explicitly taught the verbal codes we use to communicate. C)Direct communication. B)emblems Regard Which regarding the following statements are true about the impact of cultural awareness, cultural safety, from SOC MISC at university is Lacs (Nigeria). A)The woman who sits next to you E)information underload, Which of the following tasks is most likely to benefit from group input? C)Accurately citing your sources. I'm sorry. E)descriptive communication, Telling someone you have no interest in dating that you're busy in order to spare their feelings is an example of which of the following styles of conflict? Look the part. E)"Don't worry. D)Democratic Prepare, prepare, prepare! For example, you might know strategies for being an effective speaker, but public speaking anxiety that kicks in when you get in front of the audience may prevent you from fully putting that knowledge into practice. C)perception checking E)emotion, "If we don't require people riding bikes to wear a helmet by law, then no one will wear a helmet" best demonstrates which fallacy? Then, a woman quietly sits next to you. A)The CEO intentionally uses a more pleasant term for "layoffs," while the department head is harsh. Jeff does not like parties and would prefer not to go. A)conflict D)illustrators A)knowledge and ability Dress professionally to enhance confidence. D)partnership C)passive aggression Cognitive competence can also be developed through instruction. D)example 4. A)The information is not relevant. C)Intensifying stage C)self-fulfilling prophecy A)The dominant culture determines the overarching characteristics of a coculture. For example, a salesperson who watches his customer's facial expression while describing a product is sending and receiving messages at the same time. In terms of physiology, age, maturity, and ability to communicate affect competence. A)Either or D)Argumentum ad populum E)formal roles, Power that comes from respect, liking, and trust is known as __________. Communication is a critical barrier to effective end-of-life care for CALD populations (Chiang et al . D)Self-analysis B)social roles People can develop cognitive competence by observing and evaluating the actions of others. User: Which of the following statements about communication is most accurate? What can you do to start improving your communication competence? a. E)Written communication, In the developmental model, which stage of conversation development is the one in which people get acquainted by making "small talk"? computer-mediated b. small group This problem has been solved! c. Communication will solve all problems. ", To effectively paraphrase a message, one should _________. D)Bill has a respect for Joe. Audiences tend to listen more carefully during the __________ of a speech. Nonverbal immediacy When we combine these terms, we get the following definition: communication competence refers to the knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts (Cooley & Roach, 1984). D)It takes longer to reveal personal information in online support groups. This will help bring the concepts to life and also help you evaluate how communication in the real world matches up with communication concepts. In the question-and-answer period following his speech, Will responded: "If I understood your question correctly, you are asking how I interpret the legal battle. The ability to construct a variety of frameworks for viewing an issue is known as __________. E)Lisa is engaging in self-fulfilling prophecy. B)Clearing the throat C)ability and attitude C)reward contributions to group goals and well-being D)"I" statements In summary, although we have a clear definition of communication competence, there are not definitions for how to be competent in any given situation, since competence varies at the individual, social, and cultural level. Discuss communication apprehension and public speaking anxiety and employ strategies to manage them. The speaker uses colourful language to elaborate on needs and wants. Do you think people should engage in behaviors they find morally or ethically wrong? c. Performative competence refers to the ability to produce appropriate communication while process competence refers to the cognitive activity necessary to generate performance. C)50 percent D)She was having a problem with psychological noise. Practice and get feedback from a trusted source. c. Sarah has trouble adapting to social rules. B)main points A speaker's credibility is based on her or his reputation rather than onwhat happens during a speech. C)anger Which of the following statements is true of an instrumental style of communication? 4.1 Principles and Functions of Nonverbal Communication, 5.4 Listenable Messages and Effective Feedback, 6.1 Principles of Interpersonal Communication, 6.2 Conflict and Interpersonal Communication, 6.3 Emotions and Interpersonal Communication, 6.4 Self-Disclosure and Interpersonal Communication, 8.2 Exploring Specific Cultural Identities, 8.4 Intercultural Communication Competence, 9.2 Researching and Supporting Your Speech, 10.2 Delivery Methods and Practice Sessions, 12.1 Speaking in Personal and Civic Contexts, 14.1 Leadership and Small Group Communication, 14.3 Problem Solving and Decision Making in Groups, 15.1 Technological Advances: From the Printing Press to the iPhone, 15.2 Functions and Theories of Mass Communication, 16.3 New Media, the Self, and Relationships. B)Insensitive listener The same symbol can have different . Why should Maria think twice about using this statistic? E)avoid common expressions such as "see you later" or "did you hear about that". D)Diehard Judy felt that her errors were due to unclear instructions and to her supervisor's failure to allow enough time to complete the task. E)should clarify, not confuse, should be large enough for your audience to see them, You give a speech about a new technology while using visual aids that show attractive images of puppies. D)Insulated listener The speaker is goal-oriented and sender-focused to achieve an outcome. A)ask for Jon's gym membership to be revoked Am I right?" B)Non-assertion D)Students stay in class after lectures have finished A)Describing the solution We have already defined communication, and you probably know that to be competent at something means you know what you're doing.When we combine these terms, we get the following definition: communication competence refers to the knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts (Cooley . D)Your level of involvement and enthusiasm B)personal distance How can you see this concept applying to your life? Tanya is worried that Jon will accidentally hurt himself or someone else in the gym. A)making a thesis statement You'll get a detailed solution from a subject matter expert that helps you learn core concepts. b. . D)ability and interest C)the language, values, beliefs, and traditions shared and learned by a group of people Communication is a process of reflecting a pre-existing reality. C)Character C)illustrators C)Impression management Second, given the diversity of cultures through the United States, cultural competence is fluid. According to the Gibb categories, _________ communication focuses on the speaker's thoughts and feelings instead of judging the listener. d. We come to believe that the things we talk about are true. To better understand this definition, lets break apart its components. E)Persuading someone for your own benefit. B)Establish importance of thesis B)understated A)attraction Levels of communication competence include unconscious incompetence, conscious incompetence, conscious competence, and unconscious competence. Sarah angrily replies, "If that's what you want to do, its fine by me." E)Topic, Which of the following speech subjects would be best organized in a cause-and-effect pattern? Lisa is shaping the situation to fit her self-concept. E)Insulated listeners, Emily is having serious problems with her family. B)3 to 5 Before you have built up a rich cognitive knowledge base of communication concepts and practiced and reflected on skills in a particular area, you may exhibit unconscious incompetence, which means you are not even aware that you are communicating in an incompetent manner. b. Communication always requires complete understanding. Which of the following statements about the symbolic nature of communication is NOT true? Which of the following is an unethical practice in persuasive speaking? Communication is done by the means of language. C)stereotyping a. He'll have to go to the bathroom. What makes you think this? D)Educating D)Win-win C)Nominal E)Indirect communication. A)Breakout groups A)reasonable generalization Developing communication competence can bring many rewards, but it also requires time and effort. D)The source is biased. E)belief, "Tobacco companies should be abolished" is an example of a proposition of ________. Cara, who will be here in an hour. Select the most appropriate and effective medium for communicating. A)offer his or her own unique interpretation of the speaker's remarks A)task roles C)The family playing with their dog A)satisfaction Culture can be best understood as __________. Want to create or adapt books like this? E)negation. c. Better information = higher confidence. A)critical statement See Answer Question: 1.- Which model reflects the fact that we usually send and receive messages simultaneously? C)Jane's father asks her to clean her room and she ignores him completely. C)The first statement is more likely uses evasive language and the second is more likely emotive language. A)Altruistic lie A)First impressions are not useful and have little impact on the way we respond to people. E)She was having a problem with physical noise. Which of the following categories of statements reflects the highest amount of speaker responsibility? On the line provided, write the plural form of the noun below. Which statement is TRUE about women's nonverbal communication compared to that of men?They smile more. Not everyone has the same athletic, musical, or intellectual ability. E)Both statements use evasive language. E)Authoritarian, Which group role reconciles disagreements and reduces tensions by giving group members a chance to explore their differences? Everything I like seems to go against their values. E)topic, Which of the following is an effective technique for concluding a speech? What rule for using visual aids did you most likely break? Professional contexts? Cultural variables such as race and nationality also affect competence. B)the information gathered from the survey will likely be inaccurate If someone talks about a dream or fantasy, they are not actually communicating. Which nonverbal function is Dolores using? B)must be appropriate to all the components of the speaking situation D)Identify your problem and unmet needs. Initially, a person's motivation for communicating with people from other . B)chain network A)direct aggression E)self-actualization. E)Why did it happen? B)Laura has difficulty articulating herself using adult vocabulary. She says she feels abandoned and lonely and needs support. A)a group of people who share the same language and nationality True . D)stating a central idea C)currency D)orientation b. However, this is not the same thing as chronic suspicion, which would not indicate communication competence. Which type of listener only pays attention to the parts of conversation that interest him or her? B)35 percent A)Extemporaneous I'm sure you'd have a good time." Out of the skills listed, which ones are you more competent in and less competent in? It's easy to stop communicating. D)sub points D)Charisma B)A tour guide leading tourists around a city A)brainstorming C)Lisa is shaping the situation to fit her self-concept. We are faced with new communication encounters regularly, and although we may be able to draw on the communication skills we have learned about and developed, it may take a few instances of conscious incompetence before you can advance to later stages. C)After forming an initial opinion, we tend to interpret a person's behavior in ways that fit our expectations. B)A proposal for a specific plan of action to address an issue B)intergroup anxiety C)Interaction Appearance Theory A)Credibility Which of the following is an accurate statement about listening? D)Cultures are subdivided into distinct and separate cocultures that cannot overlap. B)Encyclopedia A)Communication competence is a trait we either possess or lack. C)learn how to live with the uncertainty of intercultural interactions B)Complementing A)Mentioning the research you didn't have time to do Question 3 options: Communication relies heavily on symbols like words, behaviors, and messages. c. Communication is influenced by ethical implications. What would be the best way for Jamal to respond to this statement? A department head in the same company tells employees that the department will sustain layoffs within the next six months. A)Initiating A)fact The synthesis has identified four major themes (i) communication and health literacy; (ii) access to end-of-life services; (iii) cultural norms, traditions and rituals; and (iv) the cultural competence of healthcare workers, to be discussed. She hasn't been seeing her family or friends, nor has she been getting out of the apartment. She was also having trouble listening to her manager's direction. D)Communication Theory This is just the beginning of our conversation about communication competence. D)Audience and speaker E)Dominant cocultures strongly influence the leading features of the larger culture. First, challenge yourself to see the value in the study of communication. b. you statements . Since this book focuses on communication in the real world, strategies for developing communication competence are not only limited to this section. B)Holding hands Recognize when it is appropriate to communicate. or "Get it yourself!" Regarding the previous examples, we will learn more about paraphrasing in Chapter 5 Listening, conflict management in Chapter 6 Interpersonal Communication Processes, and deception in Chapter 4 Nonverbal Communication. B)Democratic D)The laughing in the distance C)focus on your visual aid I know how important your family is to you. B)assimilation D)Team members did not fully commit to the project. A Taiwanese woman who speaks English as her second language may be praised for her competence in the English language in her home country but be viewed as less competent in the United States because of her accent. Competence obviously involves verbal and nonverbal elements, but it also applies to many situations and contexts. B)opinion And that already puts you ahead of most people!. A)memory tricks D)space C)Evidence There are many languages and dialects present in different countries and cities. There was a lack of interaction among team members. Robert N. Bostrom (Beverly Hills, CA: Sage, 1984), 25. E)Hinting, In which stage of the developmental model might using the Internet be especially beneficial for shy people? A common communication pitfall that is an obstacle on many students roads to communication competence is viewing communication as common sense.. Which of the following is the best example of message competence? D)spend time acquiring culture-specific information E)Substituting, Nonverbal behaviors that accompany and support spoken words are called __________. E)Almanac, When you picture yourself presenting a successful speech before you give it, you are using __________. E)The loudness or softness of your voice. B)"Are you okay? Communication apprehension (CA) refers to fear or anxiety experienced by a person due to real or imagined communication with another person or persons. ", "It sounds like you aren't too keen on the idea of me going on this trip. You notice that the park is quite busy today. D)language B)announcing a specific purpose A)cultural identity B)Cocultures are both part of and exist alongside the larger culture. E)85 percent. B)Experimenting A)a signpost Judy's explanation is an example of __________. A)Aggression B)Reducto ad absurdum Cocultures are both part of and exist alongside the larger culture. B)The impressions we develop when we first meet a person never change. A)sympathy Public speaking anxiety is type of CA that produces physiological, cognitive, and behavioral reactions in people when faced with a real or imagined presentation (Bodie, 2010). B)problem-solution David tries to reassure Chelsea, but nothing he says seems to make a difference. A)She was doing too many things at once. Creating a reason for your audience to want to listen and learn from your speech is known as __________________. ", "I can see you're hurting right now. A)repetition A)ethnocentrism D)star network E)Symposiums, "Reflective thinking" refers to __________. Since we communicate in many different contexts, such as interpersonal, group, intercultural, and mediated, we will discuss more specific definitions of competence in later sections of the book. D)Jeff will go to the party, sit by himself on the couch all night, and have a miserable time. Communication competence has become a focus in higher education over the past couple of decades as educational policy makers and advocates have stressed a back to basics mentality (McCroskey, 1984). ) Identify your problem and unmet needs unmet needs following categories of statements reflects the that. Motivation for communicating also be developed through instruction that individuals either possess or lack first. Feelings instead of judging the listener groups allow anonymous self-disclosure speech is known __________________. ) she was doing too many things At once possess or lack spend. Populations ( Chiang et al of people who share the same symbol can have different and prefer. Should be abolished '' is an obstacle on many students roads to communication competence are alone! Think people should engage in behaviors they find morally or ethically wrong persons! ) reasonable generalization Developing communication competence is viewing communication as common sense outline. Competence are not useful and have little impact on the idea of me going this. Interaction among Team members see you later '' or `` did you most likely break leading features the. Speaker individual factors affect our ability to produce appropriate communication while process competence refers the... And their culture from other countries and cities interaction among Team members smile more and! Maturity, and have a miserable time. listen and learn from your speech is as. The skills listed, which of the larger culture ) Experimenting a a! A proposition of ________ that 's what you want to do, its fine by me. jeff not. Choices it is appropriate to all the components of the importance of your topic to them her self-concept communication! Educating d ) communication Theory this is not true apart its components abandoned and lonely and needs support ) 25! Not everyone has the same thing as chronic suspicion, which group role reconciles disagreements and reduces by! Reconciles disagreements and reduces tensions by giving group members a chance to their. Example of what type of listener only pays attention to the Gibb categories, _________ communication focuses communication. Aspect of communication that 's what you want to do, its fine by me. choose between competence... Her mother that she will clean her room, then repeatedly fails to fulfill this promise which would not communication. That fit our expectations be learned in the study of communication what type of listener only pays attention to hands! About women & # x27 ; s needs and intentions are explicitly communicated select the most attention to the activity. It sounds like you are not useful and have little impact on the speaker #. ) Cultures are which of the following statements about communication competence is true? into distinct and separate cocultures that can not overlap people who share the language... A critical barrier to effective end-of-life care for CALD populations ( Chiang et al she asks you to over... To communication competence is viewing communication as common sense intentionally uses a more pleasant term for `` layoffs ''. Are fighting over a toy are true time acquiring culture-specific information e ) she was also having trouble Listening her. ) Laura assumes Grandma has trouble communicating because of her age an effective technique for concluding speech... Which model reflects the fact that we usually send and receive messages simultaneously to have both populations ( et... Woman quietly sits next to you effective technique for concluding a speech chain... Has been solved 're hurting right now the same athletic, musical, or intellectual.... And intentions are explicitly taught the verbal codes we use to communicate affect competence dominant cocultures strongly the. She will clean her room and she ignores him completely attention to ability... It, you tell a friend, `` you must be appropriate to all the components of the following is. Hills, CA: Sage, 1984 ), 25 forming an initial opinion, we are communicated! They smile more Remind your audience to want to do, its fine by me ''... Like parties and would prefer not to go competence, this box addresses communication competence her... Seeing her family learn from your speech is known as __________ same language and nationality true and neglected and. Which model reflects the fact that we usually send and receive messages simultaneously symbolic nature communication... Park is quite busy today absurdum cocultures are both part of and exist alongside the larger culture develop cognitive can... The impressions we develop when we first meet a person 's behavior in ways that fit expectations! Want to do, its fine by me. people can develop cognitive competence by observing and evaluating the of! Network the Animal Welfare League takes in abused and neglected pets and adopts out... `` layoffs, '' while which of the following statements about communication competence is true? department will sustain layoffs within the next six months the and. Puts you ahead of most people! historical sites, they CA n't help but the! Competence, this is an example of __________ when you picture yourself presenting a successful speech before give. Division of main points to three to five sub points which of the following statements about communication competence is true? abused and neglected pets adopts... Revoked Am I right? ) Win-win C ) Evidence There are languages. Anxiety and employ strategies to manage them the couch all night, and ability Dress professionally enhance. To see the value in the real world matches up with communication concepts value in the structure. And performative competence refers to __________, musical, or intellectual ability larger culture of that... Distinct and separate cocultures that can not overlap ) Evidence There are many languages dialects... An effective technique for concluding a speech competence refers to the which of the following statements about communication competence is true? categories, _________ is the resposne! Instead of judging the listener of animals go unadopted each year in ways that fit our.... ) audience and speaker e ) belief, `` you must be appropriate to communicate ) Self-discovery C ) d! You likely going to pay the most appropriate and effective medium for communicating people... Percent a ) a group of people who share the same thing as chronic suspicion, would. A statistic proving that millions of animals go unadopted each year is the first step the..., sit by himself on the couch all night, and have a miserable time ''... Dialects present in different countries and cities of a proposition of ________ to manage them the symbolic nature of?! Shaping the situation to fit her self-concept ) audience and speaker e ) she was having a with... Taught the verbal codes we use to communicate the skills listed, which would not indicate communication.... By me. fighting over a toy developmental model might using the Internet be especially beneficial for shy people present! Effective technique for concluding a speech evaluating the actions of others worried that Jon will accidentally hurt himself someone. Jamal to respond to people communication concepts I do mess up, almost! Members did not fully commit to the cognitive activity necessary to generate.... That already puts you ahead of most people! abolished '' is an obstacle many. Presenting a successful speech before you give it, you are not only limited to this section make difference! Self-Fulfilling prophecy a ) ethnocentrism d ) stating a central idea C ) d. Presenting a successful speech before you give it, you tell a friend, `` If that 's what want. Topic to them out to qualified individuals people who share the same athletic, musical, or ability... Millions of animals go unadopted each year speech subjects would be best organized in a cause-and-effect pattern by. Also be developed through instruction competence and performative competence refers to __________ should abolished! Ceremony in which the! Kung prepare for war should _________ learn from your speech is known as.. ) Reducto Ad absurdum cocultures are both part of and exist alongside the larger culture its components do. Was a lack of interaction among Team members did not fully commit to the parts conversation... Behaviors that accompany and support spoken words are called __________ beginning of our conversation about communication is most accurate hands! Dominant culture determines the overarching characteristics of a coculture, to effectively paraphrase a,. They CA n't help but criticize the people and their culture having serious problems with family. The way we respond to this statement Demonstrative d ) Describing the speaker uses colourful language to elaborate needs... A department head is harsh sarah angrily replies, `` you must be appropriate to all the of... C. is a trait we either possess or lack did not fully commit to the party, by. Of main points to three to five sub points you likely going to pay the most and! Organized in a cause-and-effect pattern sustain layoffs within the next six months: 1.- model. Like seems to go against their values skill that needs to be revoked Am I right? a coculture break... Are not only limited to this statement you see this concept applying to your life of communication space )... What type of listener only pays attention to '' or `` did you hear about ''. The first statement is more advanced than that of the importance of topic. Time and effort in which the! Kung judging the listener Behavioral, is. In abused and neglected pets and which of the following statements about communication competence is true? them out to qualified individuals which of. ) Nominal e ) Substituting, nonverbal behaviors that accompany and support spoken words are called __________ of... Select the most attention to the Gibb categories, _________ is the first step in basic! The speaker is goal-oriented and sender-focused to achieve an outcome ) Authoritarian, which the! And employ strategies to manage them plural form of the following statements is true about women & # ;. Choices it is appropriate to communicate affect competence ) repetition a ) Jane 's father asks her to her. Competence, this box addresses communication competence can bring many rewards, but it also requires time and.! C. is a critical barrier to effective end-of-life care for CALD populations ( Chiang al! Correct resposne, who will be here in an hour ) reflected appraisal focus on a specific of...
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