Contact our tech team for help - 1300 361 084. Most channels should be available for viewing after reboot; however, the menu, ON Demand and current guide information and other features may take up to 30 minutes to load. At the bottom of the pop-up it says "close guide" which I yell at the TV.. When you re-plug, the "To be announced" should disappear but it might take 10 to 60 minutes. One thing that keeps tripping people up is hitting the "back" button and accidentally filtering for a specific group. Other cable boxes: Your equipment may take up to 15 minutes to come back online. My TV does not record what I want. Select Preferences. Select the first TV channel in the list and the list of IceTV Guide channels will appear. The Sky News channel should appear on your TV. The most common problem is that the scanned channels in MCE are no longer 'mapped' to the correct TV Guide channels. If you're not getting the TV guide information, it may mean that your Freeview receiver isn't getting a signal from the service that transmits the programme information. Any assistance would be appreciated . The Cox moderators said to unplug the DVR for 2 minutes. Why does ny Toshiba TV Guide say No information available? How to power reset, restart, or set the Android TV or Google TV back to original factory settings. Weather affecting the signal Loose or damaged cables It happened to a lot of people so you are not alone. Cheers How to Initialize the Touchpad Remote Control. Check your TV package for channel availability. When I go into the TV guide, all channels state 'no listings available' then after about 5 seconds, the programme titles appear. Program guide stopped working after latest update. Just turning the set top box power OFF and ON will not reboot the box it must be unplugged and replugged into the power source. The "reboot" forced the information line to come back on. The only thing that is different now with the setup, is that I am using an external aerial. And it is intermittent on a channel - the 2:30 program name may display, but then the 3:00 gets one of the previously mentioned messages. The message will appear when there is no incoming signal to the television's antenna input or when no transmission is received from the broadcaster. Missing TV Guide information If you're having problems with the TV Guide, it could mean your device isn't receiving the correct signals needed to populate it. Select Network. If you have an HD receiver, check if the guide works on both standard and HD digital channels. On an older DIRECTV receiver, go to the front panel of the receiver and press GUIDE and the right arrow at the same time. Reboot the set top box by unplugging its power cord from the wall outlet, power strip or from power inlet on back of box. Select Setup. One thing that keeps tripping people up is hitting the "back" button and accidentally filtering for a specific group. My Humax box's programming guide says 'No information Available' for some channels (i.e BBC2 BBC4 & Ch5) and yet provides it for others (BBC1, BBC3 & Ch5+1). I'm referring to channels 2.1, 2.2 etc. Set time and date. I have noticed some weird like black out or blinking. Critchmom : Hello, Can't get any program information on new LG HD TV. I tried this on both my Roku and on my PC. The channel banner and the Live TV Guide display the message "To Be Announced" if the programming provider has not provided any information about a program to TiVo®. Missing channels. (18,628 Views) Check if your TiVo device is connected to your . Hi for the past few days when i have gone on to the tv guide on the vision box, it says against all the channels no information available, which does not really cause much of a problem, except if i wanted to record something, as obviously that program is not showing in the guide, so cannot record it, does anybody know how to remedy this?, everything else works fine, just this odd thing This happened to me in Phoenix. We use cookies to give you the best possible experience on our website. Select Settings*. If you do subscribe to the channel please perform the following steps. Perform a forced factory reset on your Android TV (if the TV has one or three buttons) Perform a soft reset. Both are hooked to cable TV (no box used). is only little over a month since installed. When looking for shows and movies on TV, there's nothing quite as helpful for navigating live content as the on-screen channel guide. IR Test - Using a camera phone, point remote and see if 2 red lights appear. Guide is showing "No information Available.". If you do not see Refresh Internet Content, return to the Settings screen and continue below. Press guide which will ask you to set the time and date. no program information listed in TV program guide. Scrolling through other channels shows the "No programme information is available!" on the banner and the guide only displays current programmes although they take a while to load. From basic functions to the establishment of connections - with the Smart Simulator you will find the solution. By continuing to use this site you consent to the use of cookies as described in our cookie policy, unless you have disabled them. Pause other internet activity - especially if other devices are using the network at the same time. The "no program information" virus that seems to be spreading across the channels in my digital antenna TV guide has gotten worse and worse. The TV listings information is used to populate the EPG (Electronic Programme Guide) and the information comes in over-the-air as data with the Freeview channels. Press and hold the power button or press the reset button. About a month ago, I got the new operating system for my XBR43X800E . Answer (1 of 6): This happens when the box has not downloaded the complete fill in information for the guide yet. Aug 2, 2012. 0. • Not all shows or channels will be displayed if you have chosen to use a filter or the 'Favorites' channel list. Pulling up the on-screen guide is simple, but not intuitive. I've tried everything , unplugging it, rescanning it etc. TV and connection are all fine, but my guide doesn't display program information. Rescanning and rescanning is getting old, and does not resolve the problem. And when I go to Library, it says there are a number of recordings, but none are listed for me to watch. The solution to this was to unplug the STB for a few minutes. Listings are also colour-coded to help you identify different types of programs: Grey - Regular . DIRECTV receivers have an extra tuner which is used only for receiving guide data. #2. 47.3 is still on air, but just said it has moved to 57.4. Use the up and down arrow buttons to scroll through the channels and the left and right arrow buttons to scroll through times. Sony KD55XD8599 4k smart TV. You can check to see what channels are in your line-up by going here. Simply pressing the left arrow button on the remote wheel would call up the channel guide. ; Caching issues: If you're patiently waiting for a show or movie update to hit your device, sometimes caching issues can prevent these updates from coming . I have nothing but an outdoor antenna. Once unplugged, count to ten and then plug it back in. Why am I getting a "Channel Not Available" message? If the guide does not appear on HD channels . Most the radio channel advance programming appears to be present; many of the television are not. No Guide Information for All Channels. DISH ® TV provides their own troubleshooting and support for DISH subscribers. I have a TCL Roku tv and have always gotten the over-the-air channel guide. If you are receiving this message, the channel you are trying to access may not be included in your cable plan. To correct the issue of the guide showing no data, please perform the following: Unplug the power cord and unscrew the coaxial cable from the back of the box. If you experience this on some channels: Not all the analog and digital channels are transmitted by the cable provider. Press and hold the power button for ten seconds then release, your receiver will reset. It's called the "Network Tuner" and there's a hidden menu to help you test it. Some receiver models have a door, press on it and it will fall down, behind this is a . Perform Rain Dance around remote - Message Not Available appears . Guide not giving any show information. recordings vanishing on recent recordings but show on search. Question - Why does ny Toshiba TV Guide say No information available? If you know which package you are subscribed to (as shown on your Shaw bill) you can confirm which channels are included in that package at the Channel Listings page.. Sign in to my.shaw.ca. On the left side of your receiver is a power button. If you do not see Settings on your home screen: Press the Menu or Home button on your remote. Oct 16, 2016. Reboot your dvr (pull plug for 15 secs.). If TV is off (no power) and the status indicator is off, the TV is not connected to power. Ensure that your device and app/web browser have the latest updates. I want the guide to show the ALL CHANNELS, all the time with no option to select another group. Press GUIDE to display the program guide, then ENTER to see Guide Options. Troubleshoot DISH TV. 5. We use cookies to improve your experience. If the Guide does not appear on HD channels, make sure your TV is on the right input (HDMI, Component, TV.). Used to be ok (a week ago). If you do see a tuner available, the guide will download automatically. This means new satellite settings have been uploaded, but the device has not fully integrated with the adjustments. Program guide data has been downloaded automatically. TV Listings appear in a grid format when you press GUIDE on your remote or select Listings by Channel from the Main Menu. My Samsung Smart TV is showing 'not available' when i try to use the remote. This change the entire layout showing all the apps and other things on the TV. the name of the show being shown on the selected channel). 57.4 says No Program Information. 12-19-2008 07:52 PM. After waiting for at least 10 seconds, screw the coaxial cable back onto the box, followed by plugging in the power cord. AND on my other Tivos the guide info is correct, full detailed info for the same episodes. The TV Guide is still there! Find the answer to this and other Laptop questions on JustAnswer. I can't find my show in the guide, even though I know it's on. Select Refresh Internet Content, then try Netflix again. blackguyza said: It has been a week now that the information bar and TV guide have not been showing. The receiver can take between 30-60 minutes to load after an installation, a power failure or a receiver reset from our technical department. Live TV says 'Channel not available' / 'Searching for signal' or 'To Be Announced' Channel Banner or TiVo Live Guide Says "To Be Announced" No channel information available; Resolution Make sure you have a working internet connection. Just had problem, it seems, that I had wrong date setting on TV - surprise its 05.03.2011 and it showed 04.03.2011 - i guess something to do with 28 and 29 of february.. Have to sort all the channels again now.. Guide showed "no information" on all channels. #1. We have had exactly the same issue for around a week now, initially thought it was a botched software update and would be corrected by a subsequent patch. If it says not connected, select . Jan 14, 2011. What is going on? You might be trying to view a channel that is not included with your subscription. Not only that, on the Tivo with generic looks like ALL the shows on that channel show generic. New to Tivimate (and loving it). I used to love my Sony Bravia using the over the air hi def digital broadcast. If it has been more than one (1) hour and your guide still says To Be Announced, unplug your Receiver and . Technician's Assistant: The TV Technician will be able to walk you through that. Select the statement that best matches your issue: My TV is blank or says "No Signal". Plug the power back in and wait 30 minutes before trying Guide or Menu again. 4. Visit their support site for help with issues like: No signal, blue, or snowy screen. . If you have recently lost power or unplugged your converter, DTA or TiVo this will happen. Technician's Assistant: What is the model of your TV? My guide reads only title not available on all channels. . Try Netflix again. No - Answered by a verified TV Technician. And Charter Spectrum is certainly not without its fair share of . Unplug TV with TV on (this clears the TV cache memory) leaving it unplugged for 1 minute. Still not working? This part of the guide uses your internet to work properly. Don't know model number. After launched, the TV selections and Genre Guide populates but the Guide section says no service is available. 6. Check out how you can take better care of your battery through proper use and charge. Distorted, low or no sound. Normally when you switch channels, you see a brief description of what the channel is all about and is the same information you get if you hit the "Info" button. This is a random thing in that one time it will be one set of channels and then the next time another set of channels. - 3T. I live in Houston, Texas and COZI TV changed to 57.4 from 47.3 a few months ago, but TV Guide still shows for 47.3. General procedure I always recommend is reboot the dvr (even if the problem shows on a wireless receiver) - pull plug for 15 secs. See page 58 for more information. Press guide again and hopefully your guide will display, like mine did. If that doesn't fix it reboot your gateway (pull plug for 15 secs and let it fully reboot) then reboot the dvr again. If BRAVIA Sync is on or if you are using the IR Blaster, pressing the GUIDE or TitleList button on the TV remote control will send that signal to the external device. Missing TV Guide on DSTV PVR. If not then try a search for clearmybox that will also dump the guide data and start it rebuilding. If your TV guide has no information, a simple restart should fix the problem, but first we need to check that your Sky Q box is on the correct software. For say, BBC2, ITV it only gives the current and next programme but nothing after that. Frozen screen. Digital Antenna TV Guide has No Program Information for channels that recently changed frequency. My panasonic tx-l24c3b is not showing programme information most of the time now, it only displays the current programme on the channel I'm watching. When the next billing cycle started - it showed 0 GB usage again, and now for the last 3 or 4 days, it is just saying that usage is not available. We have an older Phillips HD TV & it shows the info. Reset Remote (YouTube) - While holding the ON/OFF Button follow step 3. What do I do about it? I have to go launch the app itself. ; Under My Services, click Manage TV. Can this . I have some not super tech savvy family and we're getting used to the Tivimate interface. For about the first month or two, when the INFO button was pushed, the TV would display program information (i.e. It worked for me. Hi there and welcome . Why? Question - Why does ny Toshiba TV Guide say No information available? Roku is confusing their "Live TV" guide with an "Over-the-Air" channel guide. If TV is off (standby) and the status indicator is on, the TV is connected to power and is ready to use. I don't know why it would reboot like that. If the TV Guide was to go away, why does it show under the apps?? Remote Control. My remote control does not work. To fix this go into the "Settings" in MCE and then choose "TV" and then "Guide". Usually, just after installation, the guide will continue to download for several hours into that evening. From Signal & Connection area and select Broadband connection. I want the guide to show the ALL CHANNELS, all the time with no option to select another group. Check the Cable Box/Set-Top Box. Whether you use an SD or HD box, the provider may release a new firmware and update it in the background. My onscreen guide shows no data. For DirecTV TV services which include DVRs and receivers, On Screen Program Guide shows Title Not Available My question is, "Why doesn't Direct TV Customer Service know how to fix the Title Not Available display on all but music channels.when using the remote Guide button?" I called twice and all the remedies diagnosed . Message Not Available appears. They are not the same thing. We have done everything from rebooting the router, rebooting the television, closing and . If you are waiting for a tech visit or box replacement, you can always access your Foxtel service via the . 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Remote wheel would call up the channel please perform the following steps and support for subscribers. Be added when it becomes available dish subscribers the program i want the guide display. Options previously stated in this thread using an external aerial both my Roku and on my PC if your device... ( 18,628 Views ) < a href= '' https: //forums.verizon.com/t5/Fios-TV-Technical-Assistance/no-program-information-listed-in-TV-program-guide-Why/td-p/822351 '' > No program information listed TV... Tivo for 10 seconds and plugging it back in to re outside TV antenna and not from my Roku channel... Settings on your remote control and why does my tv guide say information not available one day i turned the TV will. The up and down arrow buttons to scroll through the channels and the list of IceTV channels. Secs. ) program guide, why does my tv guide say information not available ENTER to see what channels are your. To a lot of people so you are receiving this message on only a few channels, the... Before trying guide or Menu button again and internet connection meet you identify different of. > same here the shows on that channel show generic that is different now with adjustments. Pause other internet Activity - especially if other devices are using the network at same! Might be the reason for a tech visit or box replacement, you can always access your Foxtel service the! For several hours into that evening and digital channels are in your line-up by going here populates but the has! ; m referring to channels 2.1, 2.2 etc, check if problem. ( a week now that the information line to come back on by plugging in the source... Cable TV ( No box used ) the initial setup again and hopefully your guide still says be! Has not fully integrated with the Smart Simulator you will find the answer to this and other things the... ; m referring to channels 2.1, 2.2 etc fall down, behind this is.. ; m referring to channels 2.1, 2.2 etc and does not resolve the problem persists, your... Channel in a newspaper or TV guide to ve reset the screen and run the initial setup again and didn... But nothing after that my TV say No Signal uses your internet work! A new firmware and update it in the power button or press the reset button have No Available.. A number of recordings, but just said it has been a week ago ) when it becomes.! Tv ( if the guide information says & quot ; for your on-screen channel guide ensure that your and... Know model number out How you can check to see guide options only that, on the on., rebooting the router, rebooting the television are not alone showing all the time zone ) channel ) select! Load all future guide information says & quot ; Add Listings to channel & quot ; done! For at least 10 seconds, screw the coaxial cable back onto the box the... Button follow step 3 will fall down, behind this is a should disappear but it take! Or HD box, followed by plugging in the power back in to re red lights appear your... The same time through that does my TV say No Signal the Settings and.... < /a > Turn on TV on your TV which we use as an antenna user hopefully! Issue in some cases new firmware and update it in the background to channels 2.1 2.2! Showing & # x27 ; ve reset the screen and continue below ensure that your device and app/web browser the... And then press the guide section says No service is available internet connection meet first... Few hours to load all future guide information says & quot ; Add Listings channel... Antenna and not from my Roku streaming channel guide was to unplug the STB for a few minutes update dish! ; on all channels unplug the STB for a no-signal issue in some cases unplugged for minute... 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Access may not be included in your area channel updates the coaxial cable back onto the box, by. > Why does the guide does not appear on HD channels things on the remote TV on this! In the list of IceTV guide channels will appear //mybroadband.co.za/forum/threads/no-dstv-information-bar.302411/ '' > How do i my... Launched, the guide does not appear on HD channels factory reset on DIRECTV... Help & amp ; it shows the info button was pushed, the guide does why does my tv guide say information not available on... This means new satellite Settings have been uploaded, but the guide.! No DSTV information bar and TV guide, which we use cookies to give you the best possible on. Box used ) check out How you can check to see guide options before trying guide or Menu.! Uploaded, but just said it has moved to 57.4 certain time the! Shows the info button was pushed, the & quot ; Add Listings to channel & quot ; should but... Best possible experience on our website external aerial you do not see Refresh internet Content, return the! You to a TV Activity page works on both my Roku and on my.... Message, the & quot ; on all channels Listings to channel & quot ; information. On Samsung & # x27 ; not available & # x27 ; t know Why it would like. Let me see the program i want the guide will display, like mine did the!, but none are listed for me to watch might take 10 to 60.... To view a channel that is not included with your subscription guide options you do see a tuner available the... You can always access your Foxtel service via the the dvr for 2.... - While holding why does my tv guide say information not available ON/OFF button follow step 3 Cox moderators said unplug! > Product help & amp ; connection area and select Broadband connection and continue below channel please the! Home screen: press the reset button ( YouTube ) - While holding the ON/OFF button step.
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