The deletion does include account usage as well for you. 6. Once we have such a letter, we will promptly provide the information. The information collected and stored by the third party remains subject to the third partys privacy practices, including, without limitation, whether the third party continues to share information with us, the types of information shared, and your choices about what is visible to others on that third-party website or service. As disclosed in the chart below, we may collect certain information which is considered Sensitive Personal Information under California law. Show transcribed image text Expert Answer 91% (45 ratings) The only time we are able to remove a question is if View the full answer Transcribed image text: In Connection with Business Transactions. So I used the privacy request again to send a Data Deletion Request, and this one seemed to take a while to process, so I made a few calls to close my account and chatted with the CheggHelp twitter, where I actually got some more conflicting information. The card info as well will be gone. Chegg does not sell Personal Information for monetary compensation. The written request must be made on university letterhead and indicate that the information is needed as part of an official school investigation into academic integrity. You may also want to visit optout.aboutads.info which provides information regarding targeted advertising and offers an opt-out for DAA-participating companies. 2. I am assuming that this is illegal, but I just thought I would ask. To provide our Services, including to: i. allow you to register your account and participate in community forums or learning activities; ii. We may use cookies and other technologies to help keep your use of the Services more secure, to study traffic patterns on the Services, to study the effectiveness of our customer communications, to maintain the integrity of the Services, to measure crash analytics and other maintenance-related information, to manage and measure the performance of advertisements displayed on or delivered by or through the Services, and to personalize your experience through the Services, such as to recognize you when you return to the Services. We provide you with a number of choices with respect to your personal information, including the right to access, request, delete, and in some cases prevent the sale or sharing of your personal information. In the event Chegg undergoes a business transition, such as a merger with or acquisition by another company, or sale of all or a portion of its assets, we may transfer your personal information and other information to the successor organization in connection with such transaction, including during the course of any due diligence. A) They need your help to understand how much depth he can create using the ' x ' number of nodes. What happens when you delete your Chegg account? a. ii. Any answer would be helpful thanks! Thank you so much! The latest tweets from @chegghelp To close your chegg account 1. The email address you will need to use is closemyaccount@chegg.com. By participating in a Promotion, you are agreeing to the provisions, conditions, or official rules that govern the Promotion, which may contain specific requirements of you (including, except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness, or other indicia of persona in advertising or marketing materials). d. Video Call Recording. The date at the top of this Privacy Policy will tell you when the most recent changes were made. California Consumers also have the right to opt-out of the sharing of your Personal Information or Sensitive Personal Information to a third party for cross-context behavioral advertising (i.e., targeted advertising), whether or not for monetary or other valuable consideration. I am getting very anxious after hearing about other students getting caught cheating. Pursuant to the VCDPA, if, for any reason, you would like to appeal our decision relating to your request, you have the right to submit an appeal and can do so by emailing us at privacy@chegg.com or following the instructions contained in the communication of our initial decision relating to your request. . When you delete your Chegg account, your personal information is removed permanently. The following steps guide you through the process of clearing your browsing history. This includes race and gender identity. Press J to jump to the feed. This includes your name, address, email address, and phone number. To cancel your account via the web page: Log in to the official Chegg website. b. When signing up for a Chegg account, you must disclose whether you're a teacher or a student. Which would be a huge relief, but I'd rather expect the worst and be right than expect the best and be wrong. You can't deactivate you chegg subject matter expert account. This is due to stringent privacy laws which prohibit our release of student PII except in specified cases such as a law enforcement investigation or verified honor code investigation. b. Change the name, email, and payment name on your Chegg profile to fake information that won't identify you. Information You Submit Via our Services, b. 220 provides consumers with the ability to opt out of the sale of their personal information. Effective Date: This privacy policy (the Privacy Policy) is effective and was last updated as of January 01, 2023. In Connection with Business Transactions, Right to Limit The Use and Disclosure of Sensitive Personal Information, for Do Not Sell My Personal Information or Share for Cross Contextual Behavioral Advertising, A. Consent to International Transfer of Your Information and General Processing. We may aggregate, pseudonymize, de-identify, and/or anonymize any information collected through the Services such that such information is no longer linked to you personally as described above. Before removing your account and data, Chegg recommends users to check and cancel any ongoing subscriptions or transactions in the account " Overview " dashboard. However, we will provide notice and obtain your consent (opt-in or opt-out) if required. Pursuant to the CPRA, we will not require you to verify your identity, beyond asking for the information necessary to complete your request, when you exercise your Right to Opt-Out of Sharing, Right to Opt-Out of Sale, or Right to Limit the Use and Disclosure of Sensitive Personal Information. Justify your answer. 11. First let's establish that Chegg definitely will help out in official investigations, as stated in their Honor Code. More information on each of these rights is below. c. If necessary, navigate to the settings that configure the browser's security settings. Nevada S.B. d. Affiliated Entities. Note that we may pseudonymize, de-identify, or anonymize personal information so that it is non-personal, such as by aggregating it or converting it to a code, sometimes using a function commonly known as a hash. We maintain and use de-identified data without attempting to re-identify it, except where permitted by applicable law, such as to determine whether our de-identification processes satisfy legal requirements. We will follow up to request a signed, written permission signed by the individual who is the subject of the request authorizing you to make the request on their behalf. We may disclose personal information in accordance with the terms of the applicable Honor Code. 3 [deleted] 3 yr. ago [removed] In those instances, by signing up for the third party service or signing up for our Services through a third party, you are agreeing and directing us, to disclose your information to that third party (or parties), and your information will be subject to the privacy policy and practices of that third party. Name: [Your name] Email associated with the account: [Your email address] Best, [Your name] Chegg told me that it takes 30 days for them to delete all data associated with your account, and I'm not sure if it has been deleted yet. To opt-in to the processing of Sensitive Data (Right to Opt-In to Processing of Sensitive Data). c. Chat Boxes. You may also choose to participate in a way that connects that third-party service with the Services, such as posting to one of our pages on a social media site. View my account 2. 15 days had gone. To restore the; Question: Atul and Sam are close buddies - they are planning to start a hobby project to create awareness on data structures. Stop all transactions that are pending and active subscriptions by following the steps outlined in the . In the worst case, the data deletion won't happen quickly enough and they'll get your email. G. Category of Personal Information Collected: Professional or employment-related information, H. Category of Personal Information Collected: Education Information, I. If you previously provided a phone number, including it will assist us in making sure we identify you as someone who wants to opt out. Business or Commercial Purpose(s) for which Information is Collected. Embedded scripts are programming code designed to collect information about your interactions with our Services, such as the links you click on. g. Sweepstakes, Contests and Promotions. We do not sell your personal information as defined in S.B. In certain jurisdictions we may require your consent or authorization to use or share your personal information for the purposes described in this Privacy Policy. Edit: I can't log in with my usual email address after I DM'ed the CheggHelp Twitter with my email address in order for them to delete. To: closemyaccount@chegg.com Subject: Request to delete my account Message: To whom it may concern*,* I created a Chegg account but no longer need it. We will cooperate with any official investigation by an academic instruction. Alternatively, you may, but are not required, to submit a copy of a power of attorney under Probate Code sections 4000-4465. Advertisers will match this shared information toLiveRamps on- and offline marketing databases and those of its advertising partners. for internal business purposes, including to verify your identity, prevent fraud or other illegal activity, to prevent imminent bodily harm, or to protect ourselves and you from people violating our Terms of Service, or otherwise to protect our or third-party rights or interests, which may include sharing information with other companies, lawyers, courts, or other government entities; and. Please note that opting out through these mechanisms does not opt you out of being served all advertising, and that you will continue to receive generic ads while online. So I wasn't able to thoroughly test this feature. to the university? That means that any personal information is gone from the account. Access Request . When you ask us to send you information on a promotion or a newsletter, we may use web beacons to establish when an email is opened. Either way, what you should do concretely is change your email, delete your account through phone or the CheggHelp twitter, ask them to delete your data, and send the data deletion request to be extra sure (beware long delay times since everyone seems to be scrambling to get accounts closed and data deleted). When you choose to turn on the Do Not Track setting in your browser, your browser will send a signal to websites, analytics providers, advertisement networks, plug-in providers, and other web service providers you encounter while browsing to stop tracking your activity. Doing so may allow us to collect (or the third party to share) information about you, including personal information, and the third party may allow us to re-post content that is related to us on our own services. Information You Submit Via our Services. I received an email from Chegg about my data deletion request under the subject of "On Behalf of Chegg" saying it needs your attention. We may also ask the consumer to directly confirm with us that they provided you permission to submit a request. Operations Management Operations Management questions and answers If I cancel my chegg subscription, will my questions get deleted as well? Select Chegg from the list, and then press Cancel Subscription. We use the following types of tracking technologies (collectively referred to as Tracking Technologies) to automatically collect information when you interact with us online: Cookies and Local Storage are small text files stored locally on your device that help store user preferences. By providing your personal information to us, you expressly provide such consent or authorization to the extent it is required. to contact you to respond to your questions, feedback, or requests or to provide you with technical support; b. To submit a request, please click here: If you do not see an option that is applicable to you, please email us at privacy@chegg.com. Category of Personal Information Collected: Any categories of Personal Information described in subdivision (v) of Section 1798.140 (such as name, address, or telephone number). Specifically, we use Google Analytics, which uses cookies and similar technologies to collect and analyze information about the use of the Services and report on activities and trends. Copy of My Data . We are a US-based company, so if you are located outside of the United States, please be aware that the information that we collect from you will be transferred to, and stored at, a destination outside of your country. California Consumers have the right to request that we correct inaccurate information we hold about you. Feel free to ask if there're any questions about this process! Residents of the below listed states should refer to the linked notices for more information: c. Marketing Choices. If we are unable to verify that the individual submitting the request is the same individual about whom we have collected information (or someone authorized by that individual to act on their behalf), we will not be able to process the request. So I gave what the advocate asked for, and the person said he didn't find anything when the email address was searched so it must be deleted. We will not discriminate against you for exercising your CCPA and CPRA rights. They can definitely figure out who you are through your credit card and let your school know. Thank you for your question and I am here to answer it for you! e. Information from Third Parties. I've since nuked my Chegg account already and didn't save exact wording, but the access request gave me instructions check the account tab where the block of information with your name/email/school and such is located (can't grab a screenshot now, but you should know what I'm talking about if you've changed your email already; it's that same tab). Deactivate you Chegg subject matter expert account as well and I am here answer... Will provide notice and obtain your consent ( opt-in or opt-out ) if required you through the process of your... Questions, feedback, or requests or to provide you with technical support ; b you expressly provide consent... Match this shared information toLiveRamps on- and offline marketing databases and those its... Worst case, the Data deletion wo n't happen quickly enough and they 'll get email. For DAA-participating companies academic instruction opt-out ) if required be wrong considered personal! Any personal information of the applicable Honor Code Chegg from the list, and then press cancel subscription opt-out if. C. if necessary, navigate to the Processing of Sensitive Data ( right to opt-in to Processing. Changes were made you with technical support ; b test this feature terms of the applicable Code. Use is closemyaccount @ chegg.com information under California law the browser & # x27 ; re a or... Letter, we will not discriminate against you for exercising your CCPA and CPRA rights means that any information! Clearing your browsing history @ chegg.com: Education information, H. Category of personal information for monetary compensation if cancel. Means that any personal information under California law and answers if I cancel my Chegg subscription will! Any questions about this process respond to your questions, feedback, or requests to... My questions get deleted as well in the worst case, the Data wo... Want to visit optout.aboutads.info which provides information regarding targeted advertising and offers an opt-out for DAA-participating.! Personal information in accordance with the terms of the sale of their personal information Collected: Education,. You expressly provide such consent or authorization to the extent it is required tweets from @ chegghelp to your. Are pending and active subscriptions by following the steps outlined in the chart below, we cooperate. The list, and phone number you to respond to your questions, feedback, or requests or provide. You permission to submit a request should refer to the linked notices for information! Or requests or to provide you with technical support ; b gone from the,! Rights is below right to request that we correct inaccurate information we hold about.... To close your Chegg account 1, and then press cancel subscription information we hold about you enough. Education information, H. Category of personal information to us, you must disclose you. Your interactions with our Services, such as the links you click on Privacy Policy ) is and... Management questions and answers if I cancel my Chegg subscription, will questions! Chegg account, your personal information is gone from the account by providing your personal information accordance... Information for monetary compensation the settings that configure the browser & # x27 ; security... Investigations, as stated in their Honor Code as stated in their Honor Code information Collected: Professional or information... To ask if there 're any questions about this process to cancel account. Submit a request discriminate against you for exercising your CCPA and CPRA rights information Collected Professional., or requests or to provide you with technical support ; b will help out in official,! Category of personal information effective and was last updated as of January 01, 2023 such consent or to! Information to us, you may, but are not required, submit! Card and let your school know other students getting caught cheating browser & # x27 ; t to! If necessary, navigate to the settings that configure the browser & # x27 ; a! Will provide notice and obtain your consent ( opt-in or opt-out ) if required may also want to optout.aboutads.info! Sale of their personal information under California law is illegal, but I 'd rather expect the best and wrong. Is below for you the consumer to directly confirm with us that they provided you permission submit... Cooperate with any official investigation by an academic instruction confirm with chegg delete account data that they provided you permission to submit copy. To directly confirm with us that they provided you permission to submit a copy of a power of attorney Probate. Technical support ; b account, you expressly provide such consent or authorization to the settings that configure the &... 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