Support brackets for tub were all broken off & outer shell was damaged. No injury. This LG washing machine contains 8 washing programs, including Stain Care, Baby Care and Allergy Care and Steam Wash for improved hygiene. ET Monday through Saturday. When the washer starts to fill and you hear the banging noise, slowly close the valves until the noise goes away. The unit was forced 2-3 feet into the room, crashing into the dryer and the sink/cabinet. Gentle cycle, cold water. SC039990. 36.36%. On two other occasions it had to be serviced for excessive vibration. LG Electronics Recalls Free-Standing 86-in Smart Televisions and Stands Due to Serious Tip-Over and Entrapment Hazards ZLINE KITCHEN & BATH Recalls Gas Ranges Due to Serious Risk of Injury or Death From Carbon Monoxide Poisoning Samsung Recalls Top-Load Washing Machines Due to Fire Hazard; Software Repair Available Top flew off & back of machine all came apart and it put holes in the wall in the laundry room as well as denting the dryer next to it. Panel was replaced but unit still shakes excessively. Consumer reports that first washing machine became unbalanced & spinning drum broke loose from unit. They saw washer in middle of room after it had hit dryer & knocked stuff off a shelf above it. Lg should be held responsible to correct this before someones pipes break snd flood a house. Plastic pieces holding support brackets were broken. Just developed this water hammer problem with LG Front Loader machine. Drum was sitting on bottom of unit. 75 YOM heard loud bang while using washer. However, this can result in some functions no longer being available. LG WT7100CW Washing Machine Shop External Dimensions Height: 45 in Width: 27 in Depth: 30 in Description This LG high-efficiency top-loader washing machine has Auto temp. She was injured, no1st aid received. The consumer's husband has developed sinus problems that he has not had in the past and it may be attributed to the mold in the washer. She says the unit was jumping out of control after it shot forward off of the wall and cracked the granite countertop. Sioux Chief 20mm Chrome A Size Wash / Dish Water Hammer Arrestor Bunnings Australia (This acts as a cushion to prevent the sudden pressure change going up the pipe.). Consumer says when the washing machine went into the spin cycle, it started spinning out of control and sounded like lightning bolts coming through the wall. It did so without warning. If they send a technician, theyll charge us. LG has issued a recall for over 457,000 of their top loading washers. Consumer's washer blew up during operation. We have a LG Dishwasher that caught in fire last Saturday. She says the machine is literally in parts. We bought ours at least 5 years ago, but same problem and the water hammer arrestors helped but only for a while. Although display indicated that there was 1 minute left in spin cycle, washer wouldn't stop cycle even after 15 minutes. The most common washing machine problems are: Makes a loud thumping noise when running - 12% of all faults Drum or drum bearing problem - 11% of all faults Not washing properly/at all - 7% of all faults Watch our video guides on how to deal with some common washing machine problems: How to fix a loud washing machine Plaintiff Diana and Sherman Kroop claim they purchased an LG HE Top-Load Ultra Capacity Washing Machine, with model number WT4870CW from a Florida Home Depot in 2013. San Francisco comes in with an average repair cost of $235, followed closely by $234 in San Diego and $230 in Los Angeles. Consumer stated that washing machines continues to develop black mold no matter how many times consumer cleans unit with suggested cleaning products. Consumer noticed that the washer at home was spinning much faster during a cycle than usual. The consumer stated that anyone standing nearby at the time of the event would have suffered serious injury. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. I was wondering what type of arrestor I would buy for an LG. The top part of the machine including the lid flew off and the entire machine spun at least 90 degrees and put a hole in the wall. Consumer reports that the washing machine was in use at home and was washing sheets. This has been happening since we purchased it, manufacture has come out to replace the computer but it still has the same issue. EU-Safety 2019, Luxembourg, 3rd - 4th October 2019, Unravelling Product Risk Assessment (Post Incident), Electrical Product Safety Conference 2022, Scottish Electrical Product Safety Conference 2023, Electrical Product Safety Conference 2023, Inspection, testing, certification and reporting, Minimum standard for inspection and testing of rented domestic accommodation, Electrical Installations in Flood Prone Areas, Electrical Incidents in the Media Aug-Nov 16, Recall Review December 2016 to April 2017, Investigation into UK socket-outlets incorporating USB charging points, About the Electrical Product Safety Conference. At times the unit read "UE" even while still running, most often it would ring the unbalanced alarm & would stop, requiring a rebalance of the small load of items. CX notes the washing machine door, does not lock, even when it is noted as locked. There had been no noises prior. Entire washer moved to side, & lid, which appears very heavy, blew high enough to hit blinds near washer. The pressure switch works like a water level sensor to prevent the washing machine from overflowing. Washing machines. On two occasions consumer's washer would not lock in place & wouldn't operate. Recall Date: December 18, 2012 Units: About 457,000 Consumer Contact For LG; toll-free at (855) 400-4639, from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 2 p.m. CT Saturday, or online at www.lg.com/us and click on Public Notices. Im so totally pissed off and will never recommend an LG appliance to anyone. Please include me in settlement. Consumer states that this mold is unsafe. This field is for validation purposes and should be left unchanged. Product Information. LG Electronics USA Inc. is facing a class action lawsuit alleging some of its washing machines have a water hammering defect that is caused by a washer valve that closes too fast and causes an annoying knocking noise in the pipes that can damage the pipes and lead to water leakage and related damage. it won't drain completely. 1 bid Ending Thursday at 9:14PM PDT 4d 5h Local Pickup. A repair person come look at it and found that its board basically burst into flames. Consumer reported that washing machine shook so violently, the top of it sheared off and hit the dryer & wall. Flip open the little panel in front of your washer at the bottom. Found it was part of a recall, but concerned they'd just reduce spin speed which wouldn't resolve the issue. 55 YOF heard "pop" sound when she pressed on button on washer/dryer steam combo. The reported status of the washing machine recall programme is as follows: 1) 277,715 potentially affected customers have come forward since the recall campaign was announced on 17 December. I wish I had just returned the machine. Consumer tried cleaning & airing unit. Incidents/Injuries: LG has received at least 343 reports of washing machines vibrating excessively, of which at least 187 involved minor property damage. At this point I think its going to be cheaper just to throw this POS out and buy a different washing machine. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. It fell apart and made a loud booming noise. 68 YOF's eczema & psoriasis has exacerbated since using these machines. 29 YOF reported that while washing load of sheets, washer apparently got off balance. View Complete Recall Details. Unbalanced, shaky, continues to bring up error codes, UE is the main one. 50 YOF purchased front loader washer & dryer set. The Consumer reported that their washer is excessively shaking. Adobe. Consumer cannot get rid of smell and manufacturer told him that a tech can come and clean it, but it is not under warranty. Found the washing machine had rotated itself 90 degrees, the top was completely torn off & was hanging by the electric wires, all tub supports were broken, the tub, motor, etc. The arrestor isnt helping and they are blaming my pipes, telling me to hire a plumber. The lid came apart, sides broke away and inside was thrown out. Also, it does not turn itself off if unbalanced. UPDATE: TheLG Class Action Says Washing Machines Have Water Hammering Defect was dismissed voluntarily by the plaintiffs on July 11, 2018. Turn off your washing machine's water and power supply. Half a million washing machines in UK homes are to be recalled, plunging manufacturer Whirlpool into a fresh saga over dangerous appliances. 60 YOF consumer has a top-loading washer. The letters. Get the latest updates from Electrical Safety First: 2023 Electrical Safety First is the campaigning name of the Electrical Safety Council, a registered charity in England and Wales (No. When you subscribe, you confirm you have read Electrical Safety First's privacy policy. Metal is deformed, top and control panel are separated. Consumer approached washing machine to start load of wash & noticed that glass lid was shattered completely. The consumer stated that the entire top of her washer has shattered. Consumer contacted manufacturer. Water hoses stopped movement. The manufacturer did recall the washer. Its going to cost thousands to bust up the slab and replace water lines not to mention the water damage under the house. The consumer reported that 43 YOF was injured & she didn't receive 1st aid or medical attention. It rotated 270 degrees. He ajusted load & pressed start button. Black mold continues to grow no matter how consumer cleans it. Walls are damaged. Later, mold accumulated in front rubber seal. Clothes are not clean. The LG washing machine class action lawsuit asserts claims for violations of the New Jersey Consumer Fraud Act, breach of express warranty, breach of implied warranty, violation of the Magnuson-Moss Warranty Federal Act, unjust enrichment, violation of the Florida Deceptive and Unfair Trade Practices Act, violation of the Pennsylvania Unfair Trade Practices and Consumer Protection Law, violation of the New York Consumer Protection Act, and violation of Georgia consumer protection laws. When door is open & 64 YOF's washing machine is off & drum is spun with any force, machine turns on as if start button was touched. Description: The recall involves three LG and three Kenmore Elite Brand top-loading washing machine models manufactured between February 2010 and November 2011. The consumer stated that while running a small load, the washer drum came loose during medium spin cycle. 41 YOF reported that since day one washing machine always had unbalanced load or other error. a Front Load Washing Machine was in the middle of a load when consumer smelled smoke. It causes consumer's clothes to smell. What is more surprising about the situation is that the dishwasher was off at the time. my washer shakes so bad it moves things close to it on the floor. The consumer reported mold in the front load washing machine. However, the inside diameter of the stainless steel hose is slightly smaller than the rubber hose. 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