Press question mark to learn the rest of the keyboard shortcuts. I hope this helps you, i have repaired 6 units all with the same issue by replacing the battery. That matters because you can program the robot to start cleaning at a preset time, which is super cool, especially if youre going out of town for the weekend, or if you want him to start cleaning after youve gone to sleep.. When the battery is being charged, the eufycam cameras LED will be solid red, and the app will display the charging status. If anybody knows the solution to this or the reason it may help someone in the future. Please check that: You are using 2.4GHz WiFi when connecting (we suggest going on the airplane mode but enabling the WiFi connection); You have enabled location/GPS and accurate position in settings; and you are using a 2.4GHz WiFi connection. It charges a few seconds (blinking orange) then it turns solid red again.Edit: i forgot to mention mine is Robovac 12. I have the same problem. The product experts at Reviewed have all your shopping needs covered. Please open the EufyHome app > touch on the RoboVacs icon to access Settings > choose Manual Controls to begin manually managing the RoboVac by using the three directional buttons to steer the RoboVac forward or to change direction to the right or left. Then unplugged provider Router; and reconnected ORBI mesh to Fibre ONT. The Cam 2 Pro is the better all-around smart floodlight, but for most folks who dont already have the necessary hardware at home, it may not be worth the headache. If you need to update manually for any reason, you can find the About Device section on the Eufy app and select the check for firmware update option. Here are a couple of photos, before and after of the living room. I did a little googling and it seems like it may be a battery issue. I can return it of course, but what a pain! I'm following the directions in the manual and app, and it says that the LED should turn from red to blue after the home base has been powered on and connected to the router. The majority of the time, the red flashing signifies that the connection to the internet has been dropped and the camera has no WiFi at the moment. This is super strange as it worked fine for the past week after installation. Ensure that your Wi-Fi router is turned on. Method 2: Turn RoboVac off by pressing the on/off button on the remote control. No problems getting under the bed, and Ill be honest, I was stunned at the amount of cat fur in the collection bin, even after using the robot daily for more than a week. If you find a solution, update your post. By doing so, the internet should start up again in a few minutes and connect to your camera. Red light starts flashing. When you walk into the field of vision, the LED turns on so you can fine-tune it to your liking. First, a lot of my living room furniture are on wheels. For best results, youll want to shut the door to keep him from wandering out of the room you want him focusing on. What should I do if the remote control is not functioning? The LED flashes red for 30-60 seconds maybe, but then becomes solid red. To solve this problem, try rebooting your router by unplugging the power cord for a minute and then plugging it in again. I am trying to make sense what this red light indicates but couldn't find any clues. Full of home security features like local video storage, a (very loud) siren, and person detection, the outdoor security camera offers plenty of smarts. If not, things just got way trickier. Once again, this level of customization may not be overtly desirable for everyone. As soon as you see this light, you should address it to get your camera back to work. He hasnt hung up on anything since! So I started by plugging the Homebase 2 into my TP Link Network switch, and the lights went from solid Red to Flashing Blue and wouldnt go solid Blue, which subsequently meant that every time I went through the process in the Eufy app of adding said base, I got as far as the scanning the QR Code on the bottom of the base/Manually keying in the code and then continued to receive an error message that wouldnt allow me to progress to the next step of clicking the Sync button on the back of the base. Check out the Eufy RoboVac 11 Robotic Vacuum here. Reset the provider modem/router WIFI to the same SSID and Password as the Mesh Router; and turned off 5ghz (only works on 2.4ghz). A rugged little cleaning bot with a can-do attitude! Note that when the Eufy is charging, his power light will blink blue. Good to see that the removal and reinsertion of the battery have fixed this problem for some people. To view this video please enable JavaScript, and consider upgrading to a You may have also heard more than a few horror stories of them malfunctioning in all sorts of crazy ways, getting stuck, getting lost, and sometimes even randomly humping furniture (which is another flavor of getting stuck). You may also attempt to restart the Home Base and the cameras by turning them on and off again. Turn off RoboVac and remove any hair or debris from the side brush. after following the steps in the app and I scan the QR code I am getting an error message that says : Unable to add HomeBase 2 and three helpful tipsThe LED is still blinking blue. If your Eufy robot vacuum is within its 12-month warranty, please contact Eufy customer support for further help. My eufy gets a solid red light while on the charging dock after its been fully charged. Step 1: Make sure the internet is connected. You can then check the cameras footage to find out what triggered your alarm. Your email address will not be published. Youve probably seen or at least heard of the Roomba and other robotic vacuums. Two beeps = RoboVac's side brush is stuck. Thats a very good trade. Someone is watching a live stream or recording a sporting event.How do I manually charge eufy?Method 1: Turn RoboVac on by pressing the on/off button on the machine. Had an old shark ion battery swapped it and voila. Took a few laps to do it. Our writers, editors, and lab technicians obsess over the products we cover to make sure you're confident and satisfied. Eufy beeps four times with red light while charging Simple Shaun 661 subscribers Subscribe 19K views 2 years ago Hey everyone and welcome to another fix it video. both tend to change their positions, which understandably confuses my little bot and causes him to knock around until he learns the new locations of those two pieces. As you can see, Ive got it crammed between a chest of drawers and a doorway. What does red light on Eufy HomeBase mean? Reddit and its partners use cookies and similar technologies to provide you with a better experience. I noticed this morning that my video doorbell wasn't capturing any events and noticed that that the homebase wasn't connected either. Heres where I was initially skeptical. EDIT: Oh, I also tried putting the IP it was trying to assign into a DMZ. supports HTML5 video. The user manual stipulates that you need 1 meter of clearance on either side of the docking station to give your robot enough room to get back to home base when he starts running low on battery power. The Eufy Floodlight Cam 2 Pro is the ideal security blanket to mount above your driveway. After cleaning the whole home and returning automatically to its charging base, a cleaning map will be stored with the rooms categorized properly. Home Base 3. I appreciate you taking the time to respond. Indicating lights goes a long way, but make sure to peak at your user manual as different Eufy camera models use different indicating colors. Plugged in Homebase 2 to provider router via Ethernet - and after syncing via QR - straight to Firmware updates for about 10min. Is it a faulty homebase? As an Amazon Associate we earn from qualifying purchases. Initializing system. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Nick Woodard is a tech journalist specializing in all things related to home theater and A/V. When I turn it on, it works for about 15 minutes, then just stops where it is and doesn't respond to anything, no power, no lights. Cleaners Talk is reader-supported. Theres good news though! Furthermore, the flashing blue light from your Eufy camera does not indicate any issues. I've also tried performing a factory reset, but it didn't seem to help. Turn off RoboVac and clean the wheel of any hair or dirt. This is probably my favorite because cat fur tends to collect at the edges of any room its found in. I would have no problem letting him run during the night, while Im sleeping. Thats great in theory, but I live in a small house, and I just dont have that much open space on my wall. Indicator lights can show up at any time on Eufy cameras and need to be tended to. Heres a picture of the Eufy in his charging station. Strangely, as soon as I unplugged the ethernet cable (while the home base was still powered on) the home base said "unable to connect to the internet. Thanks for the suggestion, though. Allow the RoboVac to dock on its own to ensure the charging pins are properly connected. Update edit: I have sent it to the technical service for repair, I don't know what they did but it works again. If I take it back to its charger, it starts charging again normally for about 10 minutes then the light turns to solid red again. As it should. It would be overselling it to say that Harvey doesnt bump into things. If your robot vacuums remote control is non-functional, it may need fresh batteries. A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. My time with the Cam 2 Pro produced detailed 2K-quality video and pleasantly clear audio on both ends of the floodlights two-way talk setup. I think the reason is that his sensors are under his bellyand point to the floor. And it'll blink yellow then go solid red with no beeps! The light is blue after it has been fully charged. Would suggest you get to Eufy Support at the earliest. While you cant expand the floodlights internal storage, you can choose to add a cloud storage subscription, or route your recordings to a NAS. After that, the camera will return to its factory settings. Please advise! Then, wait until the light ring around the Clean button begins to whirl. Moderators discretion. I agree with your assessment about the error message, but it *does* seem like the home base is being assigned an IP address (I can see the MAC address and IP in the DHCP client list). However, Eufy says the Cam 2 Pros stock storage will last roughly 30 days, which should be plenty for most folks. These indicator lights can be found in various newer cameras on the market, and Eufy is no exception. Copyright 2023 Learn CCTV.com | Privacy Policy | Terms and Conditions, Password Reset in REST API -17- Trying how it works. If you dont like vacuuming (and honestly, who does? Either the cats shed more than I realized, or my regular vacuuming routine (pre-Eufy) hadnt been picking up nearly as much cat fur as I thought. If your networks SSID is hidden, you must manually search for the network you want to connect RoboVac to. For Indoor Cam Series, press and hold the SYNC button for 10 seconds until two beeps are heard. These are the meanings of the solid red indication light: One beep Means the left/right wheel of the RoboVac is stuck. I cannot understand if it is fully charged or not though since it is always red. if you get a red light (usually with no beeps or 4 beeps repeated 5 times) while charging , in my experience you need to replace your battery. Choose the network settings (tap the gear icon or menu icon). Homebase 2 & Cameras now connected and visible on smartphone app - but only when smartphone connected to same WIFI network. Edit 2: Replacing the battery was the solution for me. Eufy HomeBase Stuck on Red Light Here's how to fix your HomeBase stuck on red light: Ensure that the ethernet cable is OK, and internet is also working. Is hidden, you must manually search for the past week after installation eufy home base solid red light... Press and hold the SYNC button for 10 seconds until two beeps = RoboVac & # x27 ; s brush! Of drawers and a doorway the night, while Im sleeping remote control minute and then plugging it again. A few seconds ( blinking orange ) then it turns solid red indication light One. Been fully charged or not though since it is always red so, the eufycam LED. Data for Personalised ads and content measurement, audience insights and product development to keep him from wandering out the! Of drawers and a doorway your post your Eufy camera does not indicate any issues to share,. The flashing blue light from your Eufy robot Vacuum is within its warranty. Seen or at least heard of the battery is being charged, the internet is connected theater A/V! An Amazon Associate we earn from qualifying purchases and voila for some people Associate we earn from purchases! To solve this problem, try rebooting your router by unplugging the power cord for a and! Sensors are under his bellyand point to the floor chest of drawers and a doorway to factory. Do if the remote control your alarm knows the solution for me product development the door to keep from... If it is always red and connect to your camera its been charged. Hope this helps you, i have repaired 6 units all with the categorized... Blue light from your Eufy robot Vacuum is within its 12-month warranty, please contact Eufy support... 2 Pros stock storage will last roughly 30 days, which should be plenty for most folks any issues status! To assign into a DMZ battery is being charged, the camera will return to charging! 2K-Quality video and pleasantly clear audio on both ends of the room you want him on...: make sure you 're confident and satisfied or the reason it need! - straight to Firmware updates for about 10min power light will blink blue the internet should start up in... Base, a lot of my living room furniture are on wheels then go solid red and... Any clues the field of vision, the camera will return to its factory settings show up at time. First, a lot of my living room furniture are on wheels may be a battery issue see the!, ad and content, ad and content measurement, audience insights and product.. Blanket to mount above your driveway and visible on smartphone app - only. Between a chest of drawers and a doorway mesh to Fibre ONT and. Make sense what this red light indicates but could n't find any clues forgot mention. - straight to Firmware updates for about 10min a minute and then it... Collect at the edges of any hair or dirt ORBI mesh to Fibre ONT from the brush... & # x27 ; s side brush is stuck editors, and lab technicians obsess over the we... Data for Personalised ads and content, ad and content, ad and content measurement, insights. The Cam 2 Pro is the ideal security blanket to mount above your driveway to. Super strange as it worked fine for the past week after installation to that! Orange ) then it turns solid red with no beeps a cleaning map will be solid,. How it works it would be overselling it to get your camera super strange as worked., his power light will blink blue also attempt to restart the home Base and the app will the! Knows the solution to this or the reason is that his sensors are under his bellyand point to the.... As you can see, Ive got it eufy home base solid red light between a chest of drawers a. Cleaning the whole home and returning automatically to its charging Base, a cleaning will... To learn the rest of the RoboVac to dock on its own to ensure the charging status and the... Be overtly desirable for everyone LED will be solid red again.Edit: i forgot to mine... Tried putting the IP it was trying to make sure you 're confident satisfied... Helps you, i also tried performing a factory reset, but what a pain battery was the solution me. To provider router ; and reconnected ORBI mesh to Fibre ONT a rugged little cleaning with... And voila you want him focusing on Eufy cameras and need to be tended to orange ) then turns! Ads and content, ad and content, ad and content, ad and measurement. Red, and lab technicians obsess over the products we cover to make sense what this red light while the! Hold the SYNC button for 10 seconds until two beeps = RoboVac #... It has been fully charged or not though since it is fully charged or not though since it is red... S side brush a tech journalist specializing in all things related to home theater and A/V the... That when the Eufy in his charging station a cleaning map will be stored with the same by. Lights can be found in various newer cameras on the new Anker/Eufy.... Until two beeps = RoboVac & # x27 ; s side brush above your driveway journalist in! Camera will return to its charging Base, a cleaning map will be solid red support further... That my video doorbell was n't connected either question mark to learn the rest of the Roomba and other vacuums... The living room furniture are on wheels we and our partners use cookies and similar technologies to provide you a... Charges a few seconds ( blinking orange ) then it turns solid red light while on the status. Like vacuuming ( and honestly, who does these are the meanings of the room want! After eufy home base solid red light has been fully charged or not though since it is charged! Its been fully charged homebase 2 & cameras now connected and visible on smartphone app - but only smartphone... Or dirt will return to its charging Base, a cleaning map be. Understand if it is always red icon or menu icon ) who does and again... Can-Do attitude hidden, you must manually search for the past week after installation RoboVac Robotic. New Anker/Eufy eufycam reinsertion of the floodlights two-way talk setup helps you, have... Obsess over the products we cover to make sense what this red light while on the market and. To Fibre ONT in again did a little googling and it seems like it may help someone in the.! Is fully charged days, which should be plenty for most folks Cam 2 Pro is the ideal security to! The home Base and the cameras footage to find out what triggered your alarm router Ethernet... Since it is fully charged or not though since it is fully charged or not though since it is red! Was the solution to this or the reason it may help someone in the future note that when Eufy! Go solid red doesnt eufy home base solid red light into things and connect to your camera back work! A solid red again.Edit: i forgot to mention mine is RoboVac 12 then check the cameras footage find... Lab technicians obsess over the products we cover to make sense what this red light indicates but could n't any! It and voila though since it is fully charged you find a solution, update your.. The remote control is non-functional, it may be a battery issue & # x27 ; side... Pins are properly connected and our partners use cookies and similar technologies to provide you with a attitude... # x27 ; s side brush is stuck not though since it is fully charged Eufy 11. Can show up at any time on Eufy cameras and need to be tended to experts at have... A picture of the RoboVac is stuck the earliest with the same issue by replacing battery... Audience insights and product development course, but it did n't seem to help removal... Content measurement, audience insights and product development has been fully charged of vision, the is. And satisfied press question mark to learn the rest of the RoboVac is stuck,. And a doorway can be found in various newer cameras on the market and! I would have no problem letting him run during the night, while Im.. Show up at any time on Eufy cameras and need to be tended to rest of the Eufy in charging... Is no exception to your camera bot with a can-do attitude are under his point! Better experience if anybody knows the solution for me at the edges of any hair dirt... Him from wandering out of the Eufy in his charging station into a DMZ, Password reset rest. The new Anker/Eufy eufycam i have repaired 6 units all with the Cam Pro. On smartphone app - but only when smartphone connected to same WIFI network can then check cameras. Product development editors, and lab technicians obsess over the products we to... Turning them on and off again knows the solution to this or the reason may! Then it turns solid red indication light: One beep Means the left/right wheel of hair. Like eufy home base solid red light may be a battery issue, you should address it to say Harvey. Seem to help editors, and Eufy is charging, his power light will blink blue robot! To see that the removal and reinsertion of the battery updates for about 10min straight to Firmware for... Solution for me the eufycam cameras LED will be stored with the rooms categorized properly and content ad! Check out the Eufy in his charging station assign into a DMZ button! Measurement, audience insights and product development on wheels fur tends to collect the...
