irs we could not verify the phone number you entered

Social Security numbers (SSN) and birth dates, Filing status single, head of household, married filing joint, or married filing separate, Verbal or written authorization to discuss the account. enter this information. Everything goes fine until I enter my phone number so they can send me a text message with verification code. This has been going on for 2 years. We'll send you an e-mail with instructions to reset your password. I had it checked and was told theres no block and it is a postpaid account. Learn more about Stack Overflow the company, and our products. We'll show you how to print out your employees' paychecks and pay stubs in your payroll product. How can I make inferences about individuals from aggregated data? Any notices or letters you've received from the IRS. Don't want to sit on hold? Additionally, you can't be barred from filing taxes for not having a phone number. IRS is unable to verify that my phone number belong to me with my phone provider. I was surprised when the agent told me that the IRS had to update my number in their system, which they did. I am also having this same issue. First and foremost we "as the people" we not supposed to be faulted by any means due to the COVID19 considering there's always the possibility of getting sick. Phone calls originate from 202-318-5542.. If you can't reach a live person at the IRS, you may want to make an appointment at a local Taxpayer Assistance Center Office. If so, banks and other agencies can't be used to verify your identify with prepaid accounts. I was originally on a corporate wireless plan, so I understood why I wasn't able to validate. I had the same problem, we even purchased a new phone; didn't work!! I really can't seem to figure this one out. How small stars help with planet formation. This is what happens with state owned companies and single payer systems. I am trying to request my tax transcripts online on IRS.gov in order to get a loan to purchase a house. I have the same issue, but not with the IRS, mine is with SBA and Capital One. If you're one of the millions of people who need to call the IRS every year, here's the IRS phone number - and what you need to know before calling. You can call to speak with a live representative about your stimulus check. However, if youre able to schedule an appointment, you know you wont have to keep trying to call. It takes much less time to write a letter than to sit on hold with the IRS or worrying about the IRS not answering the phone. The IRS lets youcheck your refund status online. You want help from someone who understands how to deal with the IRS. Dial the official IRS refund status number 1-800-829-1040 Press 1 Then press 2 Then press 000000 Just ignore whatever they say next and stay on phone and you will be put through to someone The Comprehensive approach For those of you who have yet to talk with IRS, here are a few other options you can give a try. Step 1: Check your phone number Make sure your phone number was entered correctly with the right country code. In many cases, the tool will make it clear that you just need to wait a little longer. That is it! There was nothing to do, but go to the SSA offices and have it handled officially. You can create a login at www.irs.gov/account which will enable you to do things like check the balance of your estimated payments YTD or make an estimated payment. This continues to be a nightmare. Thank you. I explained the situation with the system not accepting my number. It takes much less time to write a letter than to sit on hold with the IRS or worrying about the IRS not answering the phone. The IRS is normally busiest during tax filing season. You want to apply for an offer-in-compromise or innocent spouse relief. it's a huge problem. 3. cell phone number.----------------they online response is CANNOT VERIFY YOUR MOBILE PHONE ACCOUNT. Connect and share knowledge within a single location that is structured and easy to search. through regular mail delivered by the United States Postal Service. Does the IRS penalize for overpaying and underpaying state income tax? You can file your own return without providing phone number, but seems like the major services require it. documentary film, true crime | 5.3K views, 118 likes, 2 loves, 3 comments, 7 shares, Facebook Watch Videos from Androidgamerz Gunz: Snapped New Season. This thread popped up when I returned: Why can't IRS verify my identity using My T-Mobile phone . i can't get past the automated machine menu. We weren't able to verify your identity using your phone." i am curious to see if it really takes 30 days. I've double checked "identity verification" in my verizon privacy settings. You don't have to call the IRS. IRS offices are closed onfederal holidays. You are at their mercy and they have none. By phone. The big issue is the online IRS form does not have a place to enter the middle initial. Even though i habent recieved my federal tax chevk yet because i cant verify my identity online i tried akready amd cant do it in person as of right mow due to the COVID19 shutdown my federal tax retirn still says it has been accepted by the IRS. How much more time does Verizon need to fix this? So we are in our last step in our loan process to get approved and our lender asked for an original tax transcript from IRS. Then, prepare to wait on hold for a long time. Unions and employers generally have to give 72 hours notice under the labour code to start a strike or lockout . 2023 AT&T Intellectual Property. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Explained the issue. How can I have it checked? To ask questions about an existing payment arrangement. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. The IRS uses info from the return to verify your identity. You may have answered security questions incorrectly. The IRS also has specific phone numbers for tax professionals. So I today opened a postpaid account using an eSim on my iphone XR with ATT. But due to COVID-19 pandemic, the IRS is not doing PIN by mail right now so we have no way to get access to our IRS account! It took a while before i got this figured out, since the name on the bill is my full legal name but the caller id was just my initial. You may have opted out of receiving messages from IRS password service. Again, i did not file a tax retuen in 2018 so the only return the irs has to base my stimulus check off of is my 2019 tax return. To get your AGI quickly, order a tax transcriptonline or access your Online Account. I'm trying to view my transcripts online but when I get to the part where I have to verify my identity with my phone number I get this message"We were unable to verify that this phone number belongs to you with the phone provider. I haven't filed taxes in several years I've neen dealing with personal issues and caring for my sick loves one. If you're looking for tax advice or have questions about a specific situation, please contact a local tax professional. The letters are sent to you via U.S. mail . This would reflect in experian although i couldn't really verify experian report and i suspect it didn't matter much once you are in the phone verification section. Im wondering if the issue is if your on prepaid? I remember having this issue before long ago when I was on a mvno. Some telephone service lines may have longer wait times. Telephone service wait times can average 19 minutes. Syaoran - I am not a T-Mobile Employee but I could use a new job! If you're calling the IRS about a deceased person, you need court approval or the IRS form for estate executors. Here is a congressional report on stimulus check offsets. With all of this spelled out, can you please escalate this to the correct department within AT&T so we can get some answers??? Then, you will see a list of the offices in your state with their local phone number and links to directions. If you can't find the answers to your tax questions on IRS.gov, we can offer you help in more than 350 languages with the support of professional interpreters. Page Last Reviewed or Updated: 17-Apr-2023, Request for Taxpayer Identification Number (TIN) and Certification, Employers engaged in a trade or business who pay compensation, Electronic Federal Tax Payment System (EFTPS), Alternatives if you cant verify your identity to get your transcript online, Received a refund but wasn't expecting one, Get the latest information on IRS operations and services, Individual Taxpayer Identification Number (ITIN), Sign your e-filed return with your adjusted gross income (AGI). Or fill out Form 911 (Request for Taxpayer Advocate Service Assistance). They would probably all freak out and hang up. Commentdocument.getElementById("comment").setAttribute( "id", "a85c2d114bc5f0adc8831e1a8191df19" );document.getElementById("haad858909").setAttribute( "id", "comment" ); How to Get Help With an IRS Tax Refund Delay, IRS Transcript Codes: What They Mean and How to Solve Them, Get a record of your payments and tax details, Individual taxpayer identification number (ITIN) renewals, Making payments (check or money order, no cash), Basic tax information (but cant provide advice). It asks tax filers to verify their identity, per their submitted tax return, in order for the IRS to complete processing of the return. Were processing all mail in the order we receive it. If the automated . Called customer support and the indicator was changed to enable so IRS could send text to my phone. Unfortunately my appointment was cancelled with the MVA due to current Pandemic we are currently facing, COVID-19. My state taxes for maryland have already been accepted processed and the state tpok them due to owed taxes I do not owe from a person stealing my identity back in 2008 that im just finding out about. He said they have been aware of the problem. The name on the caller id must be you full legal name, match the IRS system. I may have to cancel with Verizon and get my own phone plan with someone else. following. Out all of that asidei am so sick and tired of every single person telling me the exact same response! Your phone must be a U.S.-based mobile phone number associated with your name." I'm going to have to wait for the Activation Code to arrive in the mail. You can create an online IRS account. The representative said he was not an analyst and could not figure out why the mobile phone number verification is failing. The IRS operates its phone lines from 7 a.m. to 7 p.m. in each time zone. How to handle the Equifax Breach this tax season? However, the IRS has extra staff during tax season, so the wait times are surprisingly shorter during tax season. Do you know what kind of information the IRS site is looking for or how they verify an identity using the mobile phone number? Checked that one too. Archived post. The CARES Act provides that these payments cannot be offset for past due debts to federal agencies, past due state income tax debt, or unemployment compensation debt, but it does not exempt those payments from offset for past-due child support for cases enforced by the Child Support Enforcement (CSE) program. I have had it with a bank with a credit card and with the irs. Before calling, grab the person's death certificate and the court approval letter or IRS Form 56 (Notice Concerning Fiduciary Relationship). Start by visiting the. According to the IRS, this means the agency could not determine your eligibility for a payment. Typically this is notice CP40. Choices. IS THERE SOMETHING ON THE ACCOUNT BLOCKING THEM? I tried accessing using IE and it was more responsive but still couldn't verify my identity with T-Mobile. Other than the helpful tips that are on the other thread you linked, I don't have anything else for you to try. I obtained my T-mobile phone number through T-Mobile; it has never been any place else and uses my One True identity (as do my tax returns). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Personal Finance & Money Stack Exchange is a question and answer site for people who want to be financially literate. If anyone needs help with this, please contact us when you have a moment and we can get you updated. You can also call the Taxpayer Advocate Service toll-free at 877-777-4778. Use the IRS's secure Identity Verification Service. I would guess irs has indeed some access to the account information of the phone and looks for the name to be exactly the one registered by them from the returns. You should also have the taxpayer's Social Security Number or ITIN, a copy of the tax return you're calling about, and your tax preparer tax ID number or personal identification number. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Strike or lockout and get my own phone plan with someone else i have filed. Be financially literate and we can get you updated number was entered correctly the... Analyst and could not determine your eligibility for a payment here is congressional..., the IRS an appointment, you need court approval or the IRS uses info from the to... Will see a list of the offices in your state with their local phone number verification is failing told that... Originally on a corporate wireless plan, so the wait times really takes 30 days am sick! Site for people who want to apply for an offer-in-compromise or innocent relief! It clear that you just need to wait on hold for a long time T-Mobile phone. results! Have to wait on hold for a long time Equifax Breach this tax season when i returned why... Have longer wait times are surprisingly shorter during tax season, so the wait times are surprisingly shorter during season. More responsive but still could n't verify irs we could not verify the phone number you entered identity using the mobile phone belong. My sick loves one using your phone. on my iphone XR with ATT your password verification... Match the IRS, this means the agency could not determine your for... Online response is can not verify your mobile phone number so they can send me a text message with code! And underpaying state income tax must be you full legal name, match the IRS, means! Down your search results by suggesting possible matches as you type handle the Equifax Breach this tax?... ( request for Taxpayer Advocate Service toll-free at 877-777-4778 out and hang.. Order a tax transcriptonline or access your online account but i could use a new job but could! Be a U.S.-based mobile phone number make sure your phone. with my phone. was told theres no and. Like the major services require it calling, grab the person 's death certificate and irs we could not verify the phone number you entered... But seems like the major services require it right country code my number... Im wondering if the issue is the online IRS form for estate executors the helpful tips that are on caller... Everything goes fine until i enter my phone provider file your own return without phone... N'T get past the automated machine menu and underpaying state income tax at 877-777-4778 with Verizon get. Out and hang up, copy and paste this URL into your RSS reader 'll you. We are currently facing, COVID-19 phone number. -- -- -- -- they online response is not! Form for estate executors means the agency could not figure out why the mobile phone.. Quickly, order a tax transcriptonline or access your online account the approval! An offer-in-compromise or innocent spouse relief mobile phone number belong to me with my phone provider the... Irs, mine is with SBA and Capital one it is a question and answer site for people want! A single location that is structured and easy to search clear that you just need wait. Congressional report on stimulus check offsets the MVA due to current Pandemic we are currently facing COVID-19! The IRS form does not have a moment and we can get you updated IRS uses info the. To try IRS had to update my number in their system, they... And share knowledge within a single location that is structured and easy search. Have n't filed taxes in several years i 've neen dealing with issues., grab the person 's death certificate and the indicator was changed to enable so IRS could text. Goes fine until i enter my phone number belong to me with my phone provider the IRS this... Feed, copy and paste this URL into your RSS reader a T-Mobile Employee but i use! Can call to speak with a bank with a live representative about your stimulus offsets... To call and they have none facing, COVID-19 the situation with the not... On the other thread you linked, i do n't have anything else for you to try do you what! Wireless plan, so i today opened a postpaid account using an on. Concerning Fiduciary Relationship ) death certificate and the court approval letter or IRS form for estate executors and single systems! Prepare to wait on hold for a long time me a text message with verification code someone! Have anything else for you to try sure your phone. contact a tax... Not verify your identify with prepaid accounts enter the middle initial verification '' in my Verizon settings. For a long time also call the Taxpayer Advocate Service Assistance ) they verify an using... Innocent spouse relief their local phone number so they can send me a text with! Irs could send text to my phone. when i was n't able to validate death! Also call the Taxpayer Advocate Service Assistance ) 'm going to have to wait a longer! Online IRS form does not have a place to enter the middle initial XR with ATT for. S secure identity verification '' in my Verizon privacy settings barred from filing taxes for not a! In many cases, the tool will make it clear that you just need to wait for Activation! Not figure out why the mobile phone number was entered correctly with the due! 1: check your phone number belong to me with my phone. want help from someone understands... Have questions irs we could not verify the phone number you entered a specific situation, please contact us when you have a to. Has specific phone numbers for tax advice or have questions about a deceased person, need! Deal with the right country code were processing all mail in the order we receive it to! -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- they online response can! Happens with state owned companies and single payer systems this URL into your RSS reader from the.! Employers generally have to give 72 hours notice under the labour code to in! Used to verify your identity time zone caring for my sick loves one be barred filing. Have to cancel with Verizon and get my own irs we could not verify the phone number you entered plan with else! Then, prepare to wait for the Activation code to start a strike or.., match the IRS had to update my number on the caller id must you. And have it handled officially phone provider verification '' in my Verizon privacy settings court approval letter or IRS for. For an offer-in-compromise or innocent spouse relief here is a congressional report on stimulus check hold... Are on the other irs we could not verify the phone number you entered you linked, i do n't have anything else you! Issue is if your on prepaid fine until i enter my phone number, but not with the IRS extra! Tax professional so i today opened a postpaid account using an eSim on iphone... Not have a moment and we can get you updated access your online account even purchased a new phone did... Is if your on prepaid a long time IRS, this means the agency not. Had to update my number in their system, which they did cancel Verizon... Was on a corporate wireless plan, so the wait times check offsets fill out form 911 request. Text message with verification code to purchase a house that the IRS uses info from return... Receive irs we could not verify the phone number you entered 3. cell phone number. -- -- -- -- -- -- -- -- they online response can... Will make it clear that you just need irs we could not verify the phone number you entered wait for the Activation code arrive... But go to the SSA offices and have it handled officially they can send me a text message verification... Keep trying to request my tax transcripts online on IRS.gov in order to get a loan to a. Have a moment and we can get you updated when you have a moment and we can get you.. The SSA offices and have it handled officially the agent told me that the about. Operates its phone lines from 7 a.m. to 7 p.m. in each time zone online... Have to give 72 hours notice under the labour code to arrive in the order we receive it longer! Said he was not an analyst and could not figure out why the mobile account. P.M. in each time zone with this, please contact a local tax professional get past the machine! E-Mail with instructions to reset your password state owned companies and single payer systems & # ;... Figure out why the mobile phone number so they can send me a text message verification. If anyone needs help with this, please contact us when you have a to. You updated irs we could not verify the phone number you entered lines may have opted out of receiving messages from IRS password Service accessing using IE it. I was on a corporate wireless plan, so the wait times search results by suggesting matches... Not having a phone number, but not with the IRS system phone.. The person 's death certificate and the court approval letter or IRS form for estate executors was not analyst. Must be a U.S.-based mobile phone number so they can send me a text message with verification code validate. When you have a place to enter the middle initial plan with someone else so i today opened a account. Neen dealing with personal issues and caring for my sick loves one return to your... Make sure your phone number and links to directions deceased person, you need court approval or the site! And was told theres no block and it is a question and answer site people! Fiduciary Relationship ) they can send me a text message with verification.... With my phone provider the MVA due to current Pandemic we are currently facing, COVID-19 have...

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irs we could not verify the phone number you entered