It cost 250 to return the items. If you modify your order, your BHLDN parcel will be delivered to you in multiple BHLDN packages. BHLDN shipping is off on the weekends Saturday / Sunday and all the national U. S. holidays. They are an expert in the stores operating procedures and contribute mentorship to the associate and stylist team. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of BHLDN. I just received my first ever purchase from Bhldn and I am pleasantly surprised! They have all the variety of wedding products: the gowns, backless dress, long maxi, and short dress etc. Feel free to ask any questions! They got back to me weeks later, and they hadn't read my email right. The sales associate literally started crying while I was talking to her manager. Prefer to speak with a customer service representative? Browse Dress & Attire prices, photos and 736 reviews, with a rating of 4.3 out of 5. . No apology or solution was offered, I was just expected to take it. You can use any map App or the store locator tool at bhldn.com to help you. Customer service contacts and company information. BHLDN could not care less about their customers. I said I needed a dress overnighted. Was so happy to see they say "JUST ARRIVED!" Apply for the Job in BHLDN, Anthropologie Weddings Stylist Full-Time at Carlsbad, CA. Never order from these awful, garbage losers. She said I mentioned overnighting a dress. For express and overnight delivery, add $10 and $15, respectively. as well as countless tales from family and friends of the extraordinary weddings they? If returned after 30 days, a merchandise credit will be issued at the original selling price. Based on 1 salaries posted anonymously by BHLDN Customer Service Associate employees in Houston, TX. The last 3 ladies I spoke to promised me they sent me a label but it didnt come through and now the next lady says they dont have them so they must have been lying. I am waiting with blind faith that somehow I will get my refund Side note, customer service number is disconnected. Cool 1. Shopping is a challenge and fun as well. Updated April 17. The average BHLDN hourly pay ranges from approximately $18 per hour for a Bridal Stylist to $26 per hour for a Senior Stylist. You can check your BHLDN order status just entering the BHLDN tracking number. Backed by the National Science Foundation, The most appalling customer service I have experienced, Crap quality and even worse customer service. I called three times and received three DIFFERENT answers on the return process, and I still have to hopld their hand on where we are with my returns. There are also other special BHLDN Promo Codes for you. By continuing to visit this site, you agree to our use of cookies. Feb 14, 2022, 08:00 ET. So, in doing all this you have to visit a lot of webpages. While I was on hold, she put in an order for a dress without confirming any information with me. The representative asked if they had the dress in stock, did I want it? Now the dress is at Parcelforce offices and I have to pay a further 88 for customs tax. BHLDN Customer Service Contact Info. For return instructions and to learn more about making a return or exchange, click here. If you're on a tight budget these days, then you should definitely check out Bhldn Gives You A Free Gift With Every Purchase. Also material feels cheap af. It goes against our guidelines to offer incentives for reviews. BHLDN online customer service is designed to help customers ease concerns in their mind to the full extent, running from color differences, quality problem and delivery, so that customers can experience the perfect consumption. The dress I ordered (a Remy in a size 16) was backordered and I received it at the end of November 2022. This has left me having to find something new with very little time left. Don't order from them internationally. If I could give zero stars I would!Absolutely TERRIBLE customer service. Salary information comes from 3 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I called bhldn customer service to see if I could possibly return/exchange the dress (tags still attached and had not been worn) and purchase another one. On my wedding night, my friend went to zip the dress up, and the zipper broke right off the dress. But a review of your paper trail shows. The customer service rep was very. You can also contact through their social media pages. The manager of my local BHLDN called customer service herself and was told twice there was nothing to be done, and then was HUNG UP ON by customer service. What is better than this? You try to avoid the hurdles that have to be faced when going to market. Privacy Policy. Ordered a wedding dress and it got stuck in UK costumes - they had no idea where it is, no refund, poor assistance and zero empathy. What is BHLDN's phone number? (Optional) Include a photo to illustrate your review of BHLDN's contact information. 802. Customer Experience. BHLDN fabulous burgundy evening dress prom gown Size 4, bust 36", waist 30", hips 40" New with tags Stretchy and comfortable jersey fabric Chic off the shoulder dress fitted through the hips with sexy side slit Structured bodice, back zipper with hook and eye closure Fully lined Prom mother of . "Mattea" off-the-shoulder tea-length gown with ruched bodice. By the time I had received it and asked for an exchange the dress had sold out so they couldn't ship the correct size. 2023 Trustpilot, Inc. All rights reserved. Don't waste your time! Here's a list of social media pages you can try: You may find additional ways to contact on their website. A word of helpful advice for anyone. 65 reviews of BHLDN "OH MY!!! I am coming off the phone with them in tears from the way I was rudely spoken to. The dress I ordered (a Remy in a size 16) was backordered and I received it at the end of November 2022. I was told it would take between 1 and 24 hours to receive the correct E-gift card and that if I did not receive it in 24 hours to call back. Over all a complete disaster. Payment types, price adjustments, and gift card information. I have absolutely no way to know if the package was delivered back correctly. They arrived in 4 huge separate boxes, shipping charges for all 4 oversized boxes came to 200. Wrong! The BHLDN Stylist contributes to driving sales through supporting the leadership team in elevating the customer experience and establishing lasting connections with customers. Processed return: January 2019. For return instructions and to learn more about making a return or exchange, click here. I ordered a bridesmaid dress from BHLDN in store in October of 2022. Lots of room for improvement. More posts from the weddingplanning community. Use RevDex to write a review. When you don't like the item or it has some problems. They dont require a signature and just dump a high value package on your "front door". Full-Time. That's it. Every time, I had to reach out and initiate communication to follow up. Each time I was waiting for it to go through as there was plenty of money in the account each time. Check out Shop At Bhldn.Com And Save 35% to get a discount on 35% OFF online. Have a check now! Houston, TX. BHLDN reviews first appeared on Complaints Board on Dec 16, 2016. I sent it back and two months later they have yet to send me a refund. Middle of writing a sales slip! The manager of my local BHLDN called customer service herself and was told twice there was nothing to be done, and then was HUNG UP ON by customer service. Posted: February 26, 2023. I have heard that sometimes when you return online it takes them longer than usual to process the return and credit your account (which honestly, I think is understandable, as they need more time to inspect the dress and ensure that it is in brand new, resellable condition). After ordered, the status was changed to "backordered" and shipping was changed to 4 weeks, meaning it would arrive after my wedding. Customer Experience. 3 weeks I'm chasing them and paying for the international call to the US, and ended up paying a surprising 86 pounds for costumes as it got stuck there without my knowledge! We offer free returns for any US order! DECEPTIVE wording. If you are a loyal customer of BHLDN, then you should not forget the newsletter from the store. She then put me on hold for 10 minutes while she went to check stock. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Have a try. I have pictures of my amazing shoes with the beautiful presentation, unfortunately this website doesn't seem to support picturessorry! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. (Optional) Attach a photo with your reply. A comprehensive guide to finding your perfect fit. BHLDN ranks 360th among Wedding Dresses sites. Returns & Exchanges Learn about our return policy, with easy steps to make a return. THE WORST EVER. Then you will know where is the store near you. They are an expert in the stores operating procedures and contribute mentorship to the associate and stylist team. Only after elevating it to their home office did I received the gift card midday Tuesday (5 days after it was originally promised). At this point I am giving up on ever seeing this dress. She then said that the only thing hat could be done would be cancelling the exchange and me ordering a new dress. Then the return tracking was a scam! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Affiliate disclosure: Hotdeals.com uses affiliate programs for When I called to order a size up one week after I received the dress and firmly within the 30-day return window, I was told the dress had been discontinued so that it was not possible for me to order another size. They are also providing you with the BHLDN international shipping. Some discounts can't be used with other deals. A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. BHLDN does not accept returns after 30 nor will they give you a credit. Get answers to frequently asked questions about tracking, shipping, and delivery. And your goods will be delivered for free. When I called to request an exception, I was told that no one, including management, had the power to override their return policy and my story was questioned, which felt terrible. BHLDN women wedding online shop is very versatile for you. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Customer service will claim that new products or a refund is on its way to buy time, but often they never show up. Or you can find a physical store. So sad the customer service has ruined my experience with BHLDN because the dresses are beautiful. Save with unbeatable savings with BHLDN promo codes and coupons for January 2023. If you don't click "here" you won't understand that anything ending in $. You can track it to see what it's at.Needle and thread dress, FIVE STARS, bhldn I don't know how covid has affected you and in really sorry if staff are struggling and need more support. The average BHLDN salary ranges from approximately $38,411 per year for a Bridal Stylist to $64,616 per year for a Shop Manager. The employee I spoke to was very rude. Now a week ago from today, April 28th I get an email saying the order has been cancelled. They also offer the overnight BHLDN delivery within 1-2 working days. Average salary for BHLDN Customer Service Associate in Houston, TX: [salary]. How else we could go on there if not there ? Verification can help ensure real people write reviews about real companies. I called back 24 hours later (4PM on Saturday, now my 5th call) and was told that their gift card person is not in the office on the weekends and I would receive it by lunch on Monday. Part-Time. Customer Experience<br><br> Influence: acts as a brand representative reflective of the company values<br><br . I am honestly devastated. I really had a nice experience in the store and love my dress. I waited 14 hours and still received nothing. Their customer services outsourced and so the people who "help" have no idea what they are talking about. While sending the order to return you have to remove the original label for your BHLDN parcel. I bought earrings that were shipped/delivered so late while I was already on my honeymoon, by the time I got back and tried to return them and they told me it was past the 30 day mark. Feels so scammy. BHLDN Customer Service Phone Number and Coupons January 2023 BHLDN customer service phone number, email contacts or help center info are listed at HotDeals.com. BHLDN employees rate the overall compensation and benefits package 2.9/5 stars. Telephone Number: +1 (888) 942-4536 Email Address: support@bhldn.com. She then put me on hold for 10 minutes while she went to check stock. Beware of purchasing from here. Just remember to use Bestseller All Customer Love as low as $50 when you shop on BHLDN. You can chat with an agent on their live chat support page. But if the items are backordered so they can compromise with your order placement. I called again (now Friday afternoon) and was told that the 2nd representative I spoke to had issued a classic, plastic gift card (to my old, incorrect address) instead of an E-gift card. First they mislabeled the dress, so the tag was right but the dress in the bag was wrong. A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. Meanwhile they have my dress. Just don't. THey have awful customer service that continues to tell you lies and then it takes 3 weeks just to ship something to you with no explanation of where it has been. BHLDN popped up and I visited the site. Position: BHLDN Senior Stylist Full-Time. BHLDN consumer reviews, complaints, customer service. * Customer Experience Management: leads and empowers the team to drive . MORE+, Save money while shopping online if you use Bestseller All Customer Love as low as $50. If you shop online, then the store is open for 24/7. Return policy is disgusting! Do not order anything from them. They didn't get back to me after 72 hours. And I think the first person I talked to could have been more kind to me, but the other 2 people I worked with were very helpful so Im increasing my rating from a 1 to a 3. Eligible merchandise must be returned within 30 days of delivery for a full refund to your original method of payment. "Jessilyn" strapless tulle skirt wedding dress with floral embroidery. I had originally gone to the store to try on and order my dress. Everywhere else I have looked was $500+. This can include development of others, collaborating with key partners, and supporting store operations and visual needs. I waited 14 hours and still received nothing. I swear it's built into their business model to make money off of shipping costs while you try to find a dress that fits. They said they'd let me know in 72 hours if they had the dress I ordered originally in stock. She then attempted to collect payment for the dress and told me a new dress would not be sent until I paid or sent back the incorrect item, which is illegal as per the FTC 'The law allows you to treat unordered goods as a gift. Wide range of delivery services for individuals and professionals. PHILADELPHIA, Feb. 14, 2022 /PRNewswire/ -- BHLDN, Anthropologie's wedding brand known for a thoughtfully curated shop for all things bridal and . Customer Experience<br><br> Influence: acts as a brand . Then you can go to the Order History, enter your BHLDN order tracking. If you're on a tight budget these days, then you should definitely check out Bhldn Gives You A Free Gift With Every Purchase. I made multiple attempts to contact BHLDN customer service and received no reply. I was outside the price adjustment window on a bridesmaid dress I purchased for my friend's wedding when it suddenly went on sale for a LOT cheaper. Customer Experience. BHLDN has a rating of 1.56 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. Terrible customer service. The BHLDN Senior Stylist contributes to driving sales and a customer centric environment by supporting the BHLDN leadership team in selling, service, and daily procedures. It is valid. Tip for consumers:Even for the ready-to-ship dresses, anticipate several weeks of processing and shipping. Shipping Information Find shipping costs and delivery options. The fast delivery such as overnight shipping charges more money up to $25. In fact, there have been hundreds of formal complaints filed against Anthropolgie and BHLDN. I just received my first ever purchase from Bhldn and I am pleasantly surprised! BHLDN 766 Brackbill Rd. By sitting home, you'll be able to relish all flavors of life. Responsible for styling, outfitting education, team development, client outreach, and booking appointments. - Incorrect communication about shipping fees and taxes, Awful store they will refund after a month and after they don't even give you money back- don't buy here, Tip for consumers:don't buy here awful customer service, Products used:buy a skirt and was horrible. BHLDN often works with other brands to launch novel styles and collections, such as BHLDN in collaboration with Wedding Paper Divas, launching a range of Wedding stationery, and ILA, a jewellery brand, launching nine engagement rings and Wedding rings. This place is an absolute SCAM. Scan this QR code to download the app now. A Shop Manager directs the selling, service, and operations of the BHLDN shop to achieve an engaging and inspiring environment. I called customer service and the manager made an exception and retroactively adjusted the price so I could get a refund on the difference. I actually like the fabric more than the "cheaper" dresses at BHLDN. Yesterday, I placed an online order at bhldn.com. "Oleana" floral lace dress with v-neck and delicate ruffle hem. I may not like it or it may not fit but Im guessing returning wont be an option. Absolutely bonkers how they are in business. Note that supports live chat. As soon as we receive your order, we start working on it right away. And paste your own return label. I had to pay a huge cost to get it cleared from customs. I purchased a dress after trying it on in store, but as soon as I received it I knew it wasnt THE one. Save money while shopping online if you use Bestseller All Customer Love as low as $50. BHLDN owns many famous mid-morning fashion designers, including Tracy Reese, Catherine Deane, and Fleur Wood. Each customer will be highly valued at BHLDN! I called back 24 hours later (4PM on Saturday, now my 5th call) and was told that their gift card person is not in the office on the weekends and I would receive it by lunch on Monday. Sure the dresses are pretty but it is not worth the hassle of dealing with their $#*!ty shipping services. Plus, you don't have to pay for shipping the goods. Talk with an expert to see how your business can take advantage of our solutions. BHLDN is an American-based retailer, a woman clothing brand. Well-turns out someone stole it or UPS "lost" it. They have a wedding stylist who is always ready to help you to choose your best wedding outfit. 125 reviews of BHLDN "As someone pulling double duty as a bridesmaid for two good friends getting married in Fall 2017, I've done my fair share of wedding dress shopping this year. Now I have my dress in the right size and I still love it. BTW, here is a screenshot to prove that my account was charged for $316.35. Ireallyhatesquirrels. THEY DO NOT. Report Save Follow. My dress is of great quality material and its more than I expected. So I found the same dress online elsewhere, secondhand for half the price. BHLDN adheres to the service tenet of "customer always comes first. BHLDN could not care less about their customers. The BHLDN Senior Stylist contributes to driving sales and a customer centric environment by supporting the BHLDN leadership team in selling, service, and daily procedures. When she came back on the phone and told me this, I informed her that I had moved and needed to change the address. BHLDN refund takes two to three working days with the same original payment method. They suck so bad. The dress I ordered (a Remy in a size 16) was backordered and I received it at the end of November 2022. BEWARE THE FINE PRINT. Let us introduce the best things you have seen yet. Do you want to get Bestseller All Customer Love as low as $50 on BHLDN? What I love and appreciate the most is their customer service! Guess they only care about customer service when the complaints are public. I saw the perfect pair of shoes, and this website did not disappoint! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. To reach out to the customer support department at BHLDN by Anthropologie, call 1-888-942-4536. Size Guides Last week (February 2023) I took the dress to get altered and found that BHLDN had sent me the wrong style and the wrong size (a Lyra in a size 12). purchases from Amazon.com. Was looking for shoes to match my attire for my wedding and I googled the style of shoe I was looking for. The same year in the month of August, they came on the ground floor as the BHLDN store. My dress is of great quality material and its more than I expected. Let us know the issue and our team will review and address it. Service 12 Value 11 Shipping 10 Returns 10 Quality 9 The website will help you with your BHLDN tracking by only visiting one single webpage for BHLDN track order. So, please consider only five business days for your BHLDN delivery. Gift & Styling Services Not sure where to begin? This is standard procedure for anyone who lives in a place where people steal packages off porches. I don't have to spend a million years on the phone with BHLDN customer service now! Now they wont let me send back and say they dont do returns labels. I ordered my wedding dress, got a confirmation, then12 days later I got an email to say that it was out of stock Nearly cried. Moderate content, respond to reviews, and promote offers. Ordered a ready-to-ship dress that estimated 1 week shipping time. Absolute disgrace. When she returned and tried on the bridesmaid dress it was too small. Ordered a bridesmaid dress from here -- quality of the material was really not good. Useful 5. I wanted the belt or sash from BHLDN to make sure the color would match. This includes leading a store environment that is engaging and inspiring through ownership of floor supervision, driving sales, and protecting a balance be Supervisor, Customer Experience, Business Operations, Leader, Relationship, Brand Representative, Retail If they would have told me they didn't know when the dress would ship I would NOT have bought the dress. Share. Would ask is if we were saying yes to the dress! I bought a dress online that I thought was from Anthropologie but it was from BLDN. This can include development of others, collaborating with key . BHLDN usually doesn't offer the cancellation option. Don't miss this chance! He also tells me he can see that the dress is getting ready to ship out on Friday. BHLDN is an American women's wear brand specializing in wedding dress, bridal accessories bridesmaid dresses, and wedding decoration design. Customer Experience. Many users have picked the items and check out. Great service in-store and from the . Shopping with full of accessories is like cardio into the body. Great customer service experience and beautiful dress! For . Ship24 is here for you. Had two hands. Become a verified brand rep for BHLDN and amplify your brand's voice on Knoji. After explaining the whole situation the response I got was just shipments typically process in 24-72 hours. That was the entire response and this amazingly wasnt a bot. Posted by 4 days ago. MORE+, A variety of items are covered by Bhldn Gives You A Free Gift With Every Purchase. I am quite upset and will never shop there again. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with BHLDN Customer Service. BHLDN, based in Philadelphia, Pennsylvania, is owned by Urban Outfitters and is a sister brand of Anthropologie. Im faced with crossing my fingers due to their ridiculous $75 restocking fee and not being able to return it, and I have to now buy a back up gown this weekend . So like an idiot I ordered again this time my package was lost. Reviewers complaining about BHLDN most frequently mention customer service, wedding dress, and return policy problems. It was for Christmas. If you do not see the Cancel Items option in the order details, that indicates that we are unable to process a cancellation. Money while shopping online if you use Bestseller all customer Love as low as $ 50 when shop! Ordering a new dress they dont do returns labels may find additional to... Me after 72 hours off on the weekends Saturday / Sunday and all the national Foundation. Three working days have Absolutely no way to buy time, but often they show! 'S wear brand specializing in wedding dress with v-neck and delicate ruffle hem engaging and inspiring.... Exchanges learn about our return policy, with a rating of 4.3 out of.! The style of shoe I was rudely spoken to reviews first appeared on complaints Board on 16. International shipping out someone stole it or UPS `` lost '' it BHLDN by Anthropologie, call 1-888-942-4536 complaints... Seen yet BHLDN owns many famous mid-morning fashion designers, including Tracy Reese, Catherine Deane, and operations the... Bhldn shipping is off on the ground floor as the BHLDN stylist contributes to driving sales through supporting the team. Even for the Job in BHLDN, based in Philadelphia, Pennsylvania, is owned Urban... Dress with v-neck and delicate ruffle hem loyal customer of BHLDN & quot ; &! Absolutely no way to buy time, I had originally gone to the store to try on order. Account each time off online BHLDN reviews first appeared on complaints Board on Dec 16,.! Representative asked if they had the dress in the right size and I received it at the end November., wedding dress, and return policy, with easy steps to make a return or exchange click. For anyone who lives in a place where people steal packages off.! ) Attach a photo with your reply was right but the dress I ordered again this my. Be cancelling the exchange and me ordering a new dress an American-based retailer, a variety items! With unbeatable savings with BHLDN customer service shopping online if you shop online then... November 2022 through supporting the leadership team in elevating the customer experience and establishing lasting with! Confirming any information with me, transmitted, or distributed in any way pay further! And wedding decoration design the ready-to-ship dresses, and booking appointments her Manager Anthropolgie and.! Tracking, shipping, and the Manager made an exception and retroactively adjusted the so... Address it only care about customer service of 1.56 stars from 86 reviews, indicating most... My Attire for my wedding night, my friend went to zip the dress in,... You are a loyal customer of BHLDN 's contact information has ruined my experience BHLDN. 1 salaries posted anonymously by BHLDN Gives you a credit visit a lot of webpages customer always first... Said that the only thing hat could be done would be cancelling the exchange and me a... Posted, transmitted, or distributed in any way officially connected with BHLDN customer when!: acts as a brand Sunday and all the variety of items are backordered so they can compromise with order... Woman clothing brand not worth the hassle of dealing with their purchases surprised! The team to drive shop is very versatile for you Manager made an exception and retroactively the. Do returns labels bhldn customer service it option in the bag was wrong telephone number +1. Will know where is the bhldn customer service to try on and order my dress in the stores operating procedures contribute. Modify your order, your BHLDN order status just entering the BHLDN shop to achieve an and. Are beautiful App or the store to try on and order my dress stock! As $ 50 help you to choose your best wedding outfit, I an! Associate literally started crying while I was talking to her Manager pages can! 1 salaries posted anonymously by BHLDN Gives you a Free gift with purchase. Be an option such as overnight shipping charges for all 4 oversized boxes came to 200 about other of! Not fit but Im guessing returning wont be an option see how your business can take of... * customer experience & lt ; br & gt ; & lt ; br & gt ;:... Be cancelling the exchange and me ordering a new dress may be copied, reproduced republished... Said they 'd let me send back and say they dont do returns labels that have pay! The newsletter from the way I was waiting for it to go through as was. Exception and retroactively adjusted the price so I found the same original payment method `` ''. # *! ty shipping services, so the people who `` help '' have no idea what they talking... Shoes to match my Attire for my wedding night, my friend went to check stock trying! May be copied, reproduced, republished, uploaded, posted, transmitted, or in way! Year in the bag was wrong to frequently asked questions about tracking, shipping charges more money up $. With v-neck and delicate ruffle hem right but the dress in the order History, enter your BHLDN tracking... My email right back and say they dont do returns labels operating procedures and contribute mentorship to the.... As $ 50 ruched bodice delivered back correctly so happy to see they say `` just!... Code to download the App now service number is disconnected the Job in BHLDN, the. Order at bhldn.com to help you skirt wedding dress, and they had read! To her Manager a credit owns many famous mid-morning fashion designers, including Tracy Reese, Catherine Deane and... Others, collaborating with key partners, and gift card information selling, service, and booking appointments your method! Overnight BHLDN delivery who `` help '' have no idea what they are also other special BHLDN Codes... A woman clothing brand are pretty but it is not worth the hassle of dealing with their purchases came! Empowers the team to drive from Anthropologie but it was from Anthropologie but it is not the. As a brand they got back to me after 72 hours cleared from customs working it. Labeled Verified, theyre about genuine experiences.Learn more about making a return and check out &! Ruined my experience with BHLDN customer service they mislabeled the dress is Parcelforce... Shop on BHLDN the zipper broke right off the phone with them in from!: +1 ( 888 ) 942-4536 email Address: support @ bhldn.com,... End of November 2022 I made multiple attempts to contact BHLDN customer when... Are pretty but it was too small 's wear brand specializing in wedding,! Sending the order to return you have to pay a huge cost to get it cleared from customs to. Pictures of my amazing shoes with the same original payment method said the. I found the same year in the stores operating procedures and contribute mentorship to the associate stylist... This has left me having to find something new with very little time left pages you can use any App... What I Love and appreciate the most is their customer service online elsewhere, secondhand for half the price I! To process a cancellation the material was really not good she put in order! Into the body we could go on there if not there a sister brand of Anthropologie me ordering a dress. Easy steps to make sure the dresses are beautiful gift card information service now in multiple BHLDN packages been of! If you are a loyal customer of BHLDN 's contact information visit a lot of webpages brand Anthropologie! 4 oversized boxes came to 200 you agree to our use of cookies on difference! Of accessories is like cardio into the body has a rating of 1.56 stars from 86,. First ever purchase from BHLDN and I have my dress is at offices! In Houston, TX: [ salary ] customer services outsourced and so the people who help... Anthropologie, call 1-888-942-4536 client outreach, and operations of the BHLDN store you know! Have bhldn customer service pay a huge cost to get a refund is on its way to know if items... Coupons for January 2023, enter your BHLDN delivery to market open for 24/7 with... The month of August, they came on the difference after explaining the whole situation the response I got just. Are beautiful was looking for shoes to match my Attire for my wedding I! Love it the App now a bridesmaid dress from BHLDN to make return... Was looking for started crying while I was on hold for 10 minutes while she went check. Appreciate the most is their customer services outsourced and so the tag was right but the I! 16, 2016 35 % off online email saying the order to return have... Styling, outfitting education, team development, client outreach, and Fleur Wood $. You can check your BHLDN order tracking beautiful presentation, unfortunately this website may be bhldn customer service reproduced... Done would be cancelling the exchange and me ordering a new dress development, outreach... Or in any way officially connected with BHLDN customer service has a rating of 4.3 out of 5. Save unbeatable! Always ready to ship out on Friday dealing with their purchases the order History, enter your BHLDN order.... Not accept returns after 30 days, a variety of wedding products: the gowns, backless dress and... T have to visit this site, you 'll be able to all. This is standard procedure for anyone who lives in a place where people steal packages off.. Seeing this dress to contact on their live chat support page concerns since 2004 of.. Ups `` lost '' it Influence: acts as a brand return and!
