Press question mark to learn the rest of the keyboard shortcuts. I hope this helps you, i have repaired 6 units all with the same issue by replacing the battery. That matters because you can program the robot to start cleaning at a preset time, which is super cool, especially if youre going out of town for the weekend, or if you want him to start cleaning after youve gone to sleep.. When the battery is being charged, the eufycam cameras LED will be solid red, and the app will display the charging status. If anybody knows the solution to this or the reason it may help someone in the future. Please check that: You are using 2.4GHz WiFi when connecting (we suggest going on the airplane mode but enabling the WiFi connection); You have enabled location/GPS and accurate position in settings; and you are using a 2.4GHz WiFi connection. It charges a few seconds (blinking orange) then it turns solid red again.Edit: i forgot to mention mine is Robovac 12. I have the same problem. The product experts at Reviewed have all your shopping needs covered. Please open the EufyHome app > touch on the RoboVacs icon to access Settings > choose Manual Controls to begin manually managing the RoboVac by using the three directional buttons to steer the RoboVac forward or to change direction to the right or left. Then unplugged provider Router; and reconnected ORBI mesh to Fibre ONT. The Cam 2 Pro is the better all-around smart floodlight, but for most folks who dont already have the necessary hardware at home, it may not be worth the headache. If you need to update manually for any reason, you can find the About Device section on the Eufy app and select the check for firmware update option. Here are a couple of photos, before and after of the living room. I did a little googling and it seems like it may be a battery issue. I can return it of course, but what a pain! I'm following the directions in the manual and app, and it says that the LED should turn from red to blue after the home base has been powered on and connected to the router. The majority of the time, the red flashing signifies that the connection to the internet has been dropped and the camera has no WiFi at the moment. This is super strange as it worked fine for the past week after installation. Ensure that your Wi-Fi router is turned on. Method 2: Turn RoboVac off by pressing the on/off button on the remote control. No problems getting under the bed, and Ill be honest, I was stunned at the amount of cat fur in the collection bin, even after using the robot daily for more than a week. If you find a solution, update your post. By doing so, the internet should start up again in a few minutes and connect to your camera. Red light starts flashing. When you walk into the field of vision, the LED turns on so you can fine-tune it to your liking. First, a lot of my living room furniture are on wheels. For best results, youll want to shut the door to keep him from wandering out of the room you want him focusing on. What should I do if the remote control is not functioning? The LED flashes red for 30-60 seconds maybe, but then becomes solid red. To solve this problem, try rebooting your router by unplugging the power cord for a minute and then plugging it in again. I am trying to make sense what this red light indicates but couldn't find any clues. Full of home security features like local video storage, a (very loud) siren, and person detection, the outdoor security camera offers plenty of smarts. If not, things just got way trickier. Once again, this level of customization may not be overtly desirable for everyone. As soon as you see this light, you should address it to get your camera back to work. He hasnt hung up on anything since! So I started by plugging the Homebase 2 into my TP Link Network switch, and the lights went from solid Red to Flashing Blue and wouldnt go solid Blue, which subsequently meant that every time I went through the process in the Eufy app of adding said base, I got as far as the scanning the QR Code on the bottom of the base/Manually keying in the code and then continued to receive an error message that wouldnt allow me to progress to the next step of clicking the Sync button on the back of the base. Check out the Eufy RoboVac 11 Robotic Vacuum here. Reset the provider modem/router WIFI to the same SSID and Password as the Mesh Router; and turned off 5ghz (only works on 2.4ghz). A rugged little cleaning bot with a can-do attitude! Note that when the Eufy is charging, his power light will blink blue. Good to see that the removal and reinsertion of the battery have fixed this problem for some people. To view this video please enable JavaScript, and consider upgrading to a You may have also heard more than a few horror stories of them malfunctioning in all sorts of crazy ways, getting stuck, getting lost, and sometimes even randomly humping furniture (which is another flavor of getting stuck). You may also attempt to restart the Home Base and the cameras by turning them on and off again. Turn off RoboVac and remove any hair or debris from the side brush. after following the steps in the app and I scan the QR code I am getting an error message that says : Unable to add HomeBase 2 and three helpful tipsThe LED is still blinking blue. If your Eufy robot vacuum is within its 12-month warranty, please contact Eufy customer support for further help. My eufy gets a solid red light while on the charging dock after its been fully charged. Step 1: Make sure the internet is connected. You can then check the cameras footage to find out what triggered your alarm. Your email address will not be published. Youve probably seen or at least heard of the Roomba and other robotic vacuums. Two beeps = RoboVac's side brush is stuck. Thats a very good trade. Someone is watching a live stream or recording a sporting event.How do I manually charge eufy?Method 1: Turn RoboVac on by pressing the on/off button on the machine. Had an old shark ion battery swapped it and voila. Took a few laps to do it. Our writers, editors, and lab technicians obsess over the products we cover to make sure you're confident and satisfied. Eufy beeps four times with red light while charging Simple Shaun 661 subscribers Subscribe 19K views 2 years ago Hey everyone and welcome to another fix it video. both tend to change their positions, which understandably confuses my little bot and causes him to knock around until he learns the new locations of those two pieces. As you can see, Ive got it crammed between a chest of drawers and a doorway. What does red light on Eufy HomeBase mean? Reddit and its partners use cookies and similar technologies to provide you with a better experience. I noticed this morning that my video doorbell wasn't capturing any events and noticed that that the homebase wasn't connected either. Heres where I was initially skeptical. EDIT: Oh, I also tried putting the IP it was trying to assign into a DMZ. supports HTML5 video. The user manual stipulates that you need 1 meter of clearance on either side of the docking station to give your robot enough room to get back to home base when he starts running low on battery power. The Eufy Floodlight Cam 2 Pro is the ideal security blanket to mount above your driveway. After cleaning the whole home and returning automatically to its charging base, a cleaning map will be stored with the rooms categorized properly. Home Base 3. I appreciate you taking the time to respond. Indicating lights goes a long way, but make sure to peak at your user manual as different Eufy camera models use different indicating colors. Plugged in Homebase 2 to provider router via Ethernet - and after syncing via QR - straight to Firmware updates for about 10min. Is it a faulty homebase? As an Amazon Associate we earn from qualifying purchases. Initializing system. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Nick Woodard is a tech journalist specializing in all things related to home theater and A/V. When I turn it on, it works for about 15 minutes, then just stops where it is and doesn't respond to anything, no power, no lights. Cleaners Talk is reader-supported. Theres good news though! Furthermore, the flashing blue light from your Eufy camera does not indicate any issues. I've also tried performing a factory reset, but it didn't seem to help. Turn off RoboVac and clean the wheel of any hair or dirt. This is probably my favorite because cat fur tends to collect at the edges of any room its found in. I would have no problem letting him run during the night, while Im sleeping. Thats great in theory, but I live in a small house, and I just dont have that much open space on my wall. Indicator lights can show up at any time on Eufy cameras and need to be tended to. Heres a picture of the Eufy in his charging station. Strangely, as soon as I unplugged the ethernet cable (while the home base was still powered on) the home base said "unable to connect to the internet. Thanks for the suggestion, though. Allow the RoboVac to dock on its own to ensure the charging pins are properly connected. Update edit: I have sent it to the technical service for repair, I don't know what they did but it works again. If I take it back to its charger, it starts charging again normally for about 10 minutes then the light turns to solid red again. As it should. It would be overselling it to say that Harvey doesnt bump into things. If your robot vacuums remote control is non-functional, it may need fresh batteries. A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. My time with the Cam 2 Pro produced detailed 2K-quality video and pleasantly clear audio on both ends of the floodlights two-way talk setup. I think the reason is that his sensors are under his bellyand point to the floor. And it'll blink yellow then go solid red with no beeps! The light is blue after it has been fully charged. Would suggest you get to Eufy Support at the earliest. While you cant expand the floodlights internal storage, you can choose to add a cloud storage subscription, or route your recordings to a NAS. After that, the camera will return to its factory settings. Please advise! Then, wait until the light ring around the Clean button begins to whirl. Moderators discretion. I agree with your assessment about the error message, but it *does* seem like the home base is being assigned an IP address (I can see the MAC address and IP in the DHCP client list). However, Eufy says the Cam 2 Pros stock storage will last roughly 30 days, which should be plenty for most folks. These indicator lights can be found in various newer cameras on the market, and Eufy is no exception. Copyright 2023 Learn CCTV.com | Privacy Policy | Terms and Conditions, Password Reset in REST API -17- Trying how it works. If you dont like vacuuming (and honestly, who does? Either the cats shed more than I realized, or my regular vacuuming routine (pre-Eufy) hadnt been picking up nearly as much cat fur as I thought. If your networks SSID is hidden, you must manually search for the network you want to connect RoboVac to. For Indoor Cam Series, press and hold the SYNC button for 10 seconds until two beeps are heard. 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