the number we are trying to call 0723963839 belongs to the rongai offices. KPLC Kitale has blocked my number because I regularly call them to alert them of power outage. Deo, what is irrelevant? Meter ..01450387053. Please contact K{LC directly using one of the means listed in this post. Those who are beyond 600m how much do they pay to be connected. Yesterday I bought a token of ksh100 and my transaction true mpesa when true but I didn't receive my token what's wrong? TX-54869 which is within 600metres radius and I have over 71 applicants who most of them have reference nos. Any gadget associated with your PC is additionally in danger. "Customer Focus" (Nairobi City Water and Sewerage Company, 2012). what is happening with my site in embassies (Kayle) plot no B4-144 no power is now one week they come they sit under the transformer ikifika idol they go without doing anything ref no 2737367 or meter no 14104221305 plz wanahitaji Hongo ama mini? Kenya Power is a public company listed in the Nairobi Securities Exchange (NSE). You better close it since their is no difference with engedging your corrupted staff in the ground to assist rather than complaining in this platform n no solution can be concluded. Please call our Kenya Power customer care contact center hotline numbers 95551 or 0703070707 or 0732170170 for service-related inquiries. #CustomerSatisfaction #CusomerAppreciationPost #excellentcustomerservice. If yes, what is the reference number. Or. Please call our Kenya Power customer care contact center hotline numbers 95551 or 0703070707 or 0732170170 for service-related inquiries. In case you have paid but are yet to receive your token number – which happens a lot more than it needs to- you can use a code to get your latest token in a minute. i kindly request to know why we have been denied power for the last six years.we have applied individually and also communal. Ref No. Their response to power outage has been very wanting to say the least. 5104 5146 1628 6854 1438 5.0 units. Kindly assist. Please call our Kenya Power customer care contact center hotline numbers 95551 or 0703070707 or 0732170170 for service-related inquiries. Simply dial *799# and follow the prompts. Every time I cal, 5 bob goes immediately and the more I wait for response they keep taking my airtime. Ms Kanini was this week crowned the Best Customer Care Officer 2017 at Kenya Power. its an emergency number..Please help us… my girl has been on punishment this whole week due to not doing her homework on time.. its distressing.They are not picking numbers… they are not replying tweets or facebook… please please help us. A/C No. is that govement project still going on for instolattion of power,,at 35k..? Hi, i need your assistance with my prepaid meter i have paid more than ksh 2000 for the last two weeks and am getting a message to add a certain amount and if i do am told that token generation has failed. Very poor been on outage for 2 days, CC not helpful at all, launch complain 8 times nothing happening till now. This service of yours is totally irrelevant and isn't adding any value to clients inquiry.This is a mere mockery of the highest degree. Meter no is 14106626626, PLEASE HELP…ACCOUNT NO IS 2032784-.01CONSUM PERIOD 19.2.2016 TO 16.3.2016METER READING 29249 TO 29399THAT IS IN ORDER……. Kenya Wildlife Service (KWS) noted in a statement on Monday, February 22 that the power company is expected to replace the poles to prevent further electrocution of giraffes in the area. Good job, I have the problem with my plot token coz I see like the setting is commcial which is so experience to my tenant, Please help me understand when power was installed at our home, av been paying the bill through e-bill since none of the KPLC workers did come to read the metre. Power has gone for a while. Please keep up the good work! check your monthly Kenya Power and Lighting Company Bill, Facebook Page admin role keeping switching to Moderator – Fix, 5 Important Things to Know About Baking in a Convection Oven, 6 Benefits of a Hot & Cold Water Dispenser, Where to get Approved Covid-19 Vaccination in Kenya. National KPLC Contact Centre: KPLC Customer Care Contact Centre. The company is a national electric utility company, managing electric metering , licensing , billing , emergency electricity service and customer relations . Single Business Permit. I have just moved into a new HSE MTR no. MODERN MUM.PLS ASSIT.MY LIGHTS WENT OFF 1.00PM.23.3.2017.TILL NOW.DARKNESS……MY REF NUM IS 3244564. 14106513618. Only to disconnect again at 6.30 up to now. Failure to resolve this matter expeditiously shallcompel me to resort to local press and legal adviceas it is quite frustrating as no proper explanationis advanced by MUMNET INVESTMENTS LTD. Whilst this matter is being resolved, I shall abstainfrom using MUMNET services until further notice. Email. Account Number 0063945 – 01Dear Sir or Madam,We hereby dispute the bill of KES 55,170.00 imposed for July 2016. Hallo .. Location Barrack Estate Kisii Area Thika. Quite unprofessional Customer Service. The step by step process of recovering the KPLC tokens are in this post. KPLC Customer Care Contacts | Kenya Power Customer Care Contacts. 01450421977. Find all details and contact information for Kplc, Nyeri,Nyeri. View Jobs in Engineering / Technical / View Jobs at Kenya Power. KPLC Customer Care Contacts: 95551, 0703070707, 0732170170, 020-3201680,+254203287000,+254203287000, 0711 031 000Or send an email to customercare@kplc.co.ke. 1496 1190 3392 3945 2415 5.0 units3. Hey mike, Kindly give me your account number. 2177 1951 3433 8785 0946 14.8 units2. We have not had power in the whole building since the night of 19th January, 2016. kindly assist. I'm just a humble blogger who feels kenyans pain in dealing with the service providers and does the little or much I can to help. The account number is 465960-04 Nakuru. Summary of applications ... Director of Project Development, Power & Climate (Nairobi) at The Rockefeller Foundation How quickly can I get this fixed up? Or send an email to customercare@kplc.co.ke. Please clarify this matter most urgently as none ofthese charges are levied on customers before. Call 0786400202 to place an order and exemplary service. I buy token via Mpesa and get error message from KPLC saying invalid. ?POOR SERVICES, MY REF NUMBER IS 3244564.HELP.HELP.HELP.HELP.SOMEBODY PLEASE HELP, NO LIGHTS TILL NOW.HELP.HELP.HELP……MY REF NUM IS 3244564, How much do I have to aply the power.am near the transformer like 20mt thank you am lawrance, I have a problem with my consumption of tokens.I use more than 500 weekly which is i think is too much since am rarely in the house. What is the matter with this? We've not had power as from 3rd. Please call our Contact Centre hotline numbers 95551 or 0703070707 or 0732170170 for service-related enquiries. Let's hope they do. Hi, I am cynthia from mwingi-tseikuru bought token worth kSh 700/- on 02.04.2016 and i received my token sms for meter no.37150663039 . You might need to contact KPLC for that one. Funding Agencies for Grants - … 04226566653Kindly assist, Hi..I have paid my bill via mpesa on wednesday..I have got a confirmation message from Mpesa and Kenya power saying they have credited my account…but my account is still outstanding as they have not credited my account until today..Kindly assist, We have some power issues in my estate its only 5 houses affected the rest have power we have tried to contact kplc but they are not picking up please assist,,i live in umoja one J estate, Stima#2394313#No power in the house from yesterday. Posted: Oct 22, 2019. If you would like to contact Kenya Power Customer care, here are the KPLC Customer Care contacts: 0711 031 000 My day to day working experience is always good. Have a lovely day and thanks so much for stopping by. please HELP!!!! Calling kplc is like trying to eat raw pepper luckily this time round the service was very helpful and the lady was courteous. not at all. am at water supply suo khurale next to tom chadema .for three years with out power my id number is 13706325 tel no 0721601115 and o7o7 779143, 0707485587 am waiting. KPLC National Customer Care Contact Centre Tel: 95551 or 0703 070 707 / 0732 170 170 Long and short of it is that I had to go back the next day. I can't even relate with your situation since I'm used to paying up to 2,300/= a month. It's damn tiresome. We haven't had electricity for almost 72 hours at Nduka Heights(Catherine Ndereba Rd opposite Hebatullah) I must say it's not funny anymore because we can't work from home now and our work is suffering. My application number is E22412015090541. Required fields are marked *. The day I went to apply the customer care representative was very rude. Save. You have reach me on my Mobile No 0733783733. Mtr no 14105468335…bought tokens for 800 shilings on 2nd December and didnt recieve token number till now. my prepaid meter is 04214752927, How know earth can I spend kshs 4500 to buy token and I get only 41.1??????.. Kindly assist I am currently using a top up of 100/- which i did after failing. Hi, I bought token worth kSh 4000 at around 1345 hrs and up to now I have not received my token sms for meter no. Even if it is just listing the contact details so you can use the one most applicable to you. we hv a problem with some line at zimmerman near powerstar suppermarket. this is not the way to treat your customers. Our line is on and off. Hi,kindly find the below unused tokens as a result of meter change and assist, my previous meter was no. this was an old house and a client moved out. Looks like you were finally connected! . best-whole-house-power-surge-protectors, You are dependably in danger of losing information and harmed parts because of power surges and sudden slices so it bodes well to attempt and secure against calamity. THANK YOU THANK YOU THANK YOU Modern Mom.Very thoughtful…Happy 2016 of renewed blessings. About Kenya Power Kenya Power Contact Centre Please call our Contact Centre hotline numbers 97771 or 0703070707 or 0732170170 for service-related enquiries. Emergency telephone numbers have been provided at various Kenya Power offices to facilitate easier and faster reporting of faults, sudden power supply outages, low/high voltage, fires, electrocutions, dangerous connections, fallen electric wires and poles, and other emergency situations. since early last year, I complained about a falling line which is leaning on my house which according to me sounds very dangerous. Kindly assist. Am so disapointed up to today i have not received the units. Hello,i called customer care just some minutes ago explaining to her we dont have lights since yesterday at south b balozi area to be precise roverpark apartments and instead of giving me a response she hangs up???? I went to Nakuru today and they told me I wait for a message. Your email address will not be published. We have been having a power outage since yesterday at 8pm until now. That's why I'm telling you the best people to contact are KPLC themselves if you feel you are being robbed. Please call our Contact Centre hotline numbers 95551 or 0703070707 or 0732170170 for service-related enquiries. 5557495-015631445-015633488-01All processed paid for but whenever I visit Bungoma Office they tell me the contractor has been given to come and fix them.How long does it take for the contractor to locate my premises and how long does it take to fix the separation meters?or is this a way of forcing for bribes? My name is vitalis I have approached both Kisumu and ugunja offices to connect us with power since march 2013. Kindly assist. Here's what KPLC had to say… Kindly assist us with your application reference number for us to advice you. Have you reported the theft to KPLC. So for me they are doing good, because I have called them for several times and they helped, Very poor, how can someone buy a token and I have not get for 9hrs? Tel. Wishing you a prosperous year. National Contact Centre 97771 or 0703 070 707 | 0732 170 170 USSD *977# & Telephone Number Dial +254 203201000 Email: customercare@kplc.co.ke KPLC Token Customer Care Numbers - Contacts | Toll Free Phone Number am talking of an area of less than 500 square meters with more than thirty applicants.some contractors and kplc staff have resorted to extorting cash promising to assist but in vain.a senior staff in the same scheme is the only one connected.we are sandwiched in a power connected area.am talking of an arear known as RUAI STAWI SCHEME IN NAYUKI. I don't understand that token thing this is daylight robbery.Where I have been staying my monthly bill used to be between 400-600 shillings. there are tell me to pay quation which is not mine of 179 000,two posts plus wire a two face connection how much does it cost? 500 for 43 token which dont last for 2 weeks even? I applied for new connection last year September, did the wiring and KPLC employees come and inspected the work and told me to wait for quotation in one months time, but up to now it's one year twow months and have not even recieved a quotation, kwani is it all this difficult to get connected in this Kenya of ours. Visit the Kenya Power and Lighting Company (KPLC) website through the link. ?Seriously i am very very very disappointed and totally pissed off.kindly improve on your customer relations i just needed help was that too diificult ?????? More. Kenya Power owns and operates most of the electricity transmission and distribution system in the country and sells electricity to over 4.8 million customers (as at June 29, 2016). 37164610620, seriously what kind of institution do u guys operate on???? My token meter needs to be activated. Ask 4 me, Hello am Francis from nairobi kayole having a problem of not having power in my house as anther 39 plot we had a ref no which is 2437367 account no 14104221305 near imara primary sch ad no help since 1ad a half week imagine ask 4 me why do they want with us, Hello, my name is Mike I am at 25 Parklands road, that is, next to Mayfair suits. Here you are again Deo Otia. We […] I've requested KPLC to sort you out. 1000, I got 54 units! Kenya Power tokens glitch stalls business operations Breaking Kenya news. Just be vendit kenya guys. (Kenya Power, 2012), "Satisfaction of all our customers with water and sewerage services.” (Nairobi City Water and Sewerage Company, 2012) and ulso the utility companies have aligned one of their core values to customer focus e.g. meter number is 37165240229, I bought token via Mpesa on 1st May and No message came back. We have frequent outage in farms which cost us farmers alot. Hi just paid for my prepaid meter but have not received the digits what's going on. This same tenant has not paid my rents for 6 months and I'm forced to evict him from my house. For the past two were, Muumandu Feeder line has not supplied power consistently. Kenya Power Contact Centre. how can i view my kplc bills with VAT details online, Hello am from kidogo basi in mombasa.we don't have power since on Tuesday.we have the power people they said they will come but until today they have never come.please help. Please help me understand why that amount? 0720353234. Am a kplc customer from Kakamega 2704441-01. @yahoo.com. 4284493-0. Hallo my names are juma khamis..just paid my prepaid accout 14251785805.. but was replied that the account was not activated please assist, I HAVE PAID FOR A TOKEN ON THIS METER NO 01451218521 BUT THEZ NO MESSAGE TO CONFIRM THE UNITS, We as residents of chabera market located in homabay county we have been experiencing power black out for quite some months off and on due to overloaded transformer we have more than 14 posh mills so 1 or 2 phases or line goes off or make transformer fuse to blow please add us another transformer thanks. Thank you Raquel. 20150604050-548E7. Am quite surprise that they would block a customers number how do they expect to contact them or they do not like being contacted. Today just happens to be your day. Kenya Power Contact Centre. Poor services…no one ever picks da hotline numbers….we truly did not deserve independence …..so much fr the so called freedom. I was amazed at the speedy response, the problem was quickly sorted including replacement of a cut out. Machakos branch never even explains. i have made a wrong transaction when buying the tokens , i entered an invalid meter number kindly can u revers the money back coz the second transaction went through 0724365312, hi kindly send me tokens unit numbers for the last payments for account 14246180534.Plz. Kindly assist I am currently without electricity. You got 43 units for Ksh. I told you so and you were unable to provide. So, we called the emergency guys today morning and power was restored around noon today. Can you let me know what the problem could be. Kenya Power drops push to increase bills ... quality physical infrastructure for improved work environment and customer care. Accordingly to the local press reports, KPLC is reducing the electricity bills hence on the downward trend. hey….my meter tripped and i want to know how can i reset it. now am spending Kshs 500 per week since dec 2015 meter no 14239665830. can I be informed what is the basis of that consumption. My attempt to give readers contacts so they can have their issues sorted out or my attempt to help them out. The house that belongs to my 80 year old Mother has been unoccupied since December last year. I suggest you use one of the contacts listed in this post to follow up on your query with KPLC directly. 04226573600. Kolobot Road, Parklands Hello, I share a token with other three tenants, we buy tokens at randon how can i get the statement to know if the others have topped up? ALSO, READ How to Apply for Good Conduct Certificate in Kenya Stima Sacco’s customer care contacts. Please help…bought tokens but inatead of being given the token number, am being told there is a problem with token generation.what shoul i do?? That's exactly how it felt. In nchiru market in Meru,lights go off whenever it rains.can i please get a customer care number which unfortunately is not supplied in their website.in this age of mobile phones they should be having one.please help. Owe unto you if you are inside their offices and it's after 4pm on Friday. Please follow up for me. What remedy do I have with respect to the outstanding electricity bill? Another way of contacting KPLC customer care is by sending a tweet through their twitter handle @KenyaPower_Care, Kenya Power and Lighting Company (KPLC) Physical Address, Stima Plaza Why cant you fix it once and for all? kindly may you help me get our company kplc statement we lost all details of payments through previous accountant.we need it agently for financial statement updates from year 2015 to date. Kenya Power Contact Centre. I add ksh.250 so that it is more. KPLC Customer Care Contacts | Kenya Power Customer Care Contacts. You call for days without a single call being picked. hey am from safaripark view could you please help me to trace the meter number of the token meter whose serial number is 04226025320 along safari park view estate. Dec. 2016. Kindly contact KPLC though one of the means stated in this post. E21132015092073. Thisis the first time such deduction is done on purchaseof units. ?from where-HEAVENS????????????????? They tell me it is not enough I add ksh.166!!How? Parking Fees. 14107537889 which was replaced with meter no.14282813733, 1. Address: Thika Arcade, Kenyatta Hwy, Thika P.O.Box: 202-01000 Thika City/Town: Thika Telephone Number: +254-202406221 Email Address: Website: Category: Electric Light and Power Companies : 0700519113, Please help. electricity house nakuru Address: KPLC Bldg, Oginga Odinga St, Kisumu P.O.Box: 151-40100 Kisumu City/Town: Kisumu Telephone Number: +254-572020536 Email Address: Website: Category: Electric Light and Power … Nairobi lawyer Apollo Mboya would be forgiven for feeling vindicated after 20 Kenya Power managers were charged in court on Monday. Gideon, I bought the tokens bt was told that ma meter is not activated what the problem. instead of picking up they disconnect. You can reach them though their Facebook page by following this link. The Airtel Kenya customers can talk call centre 24 hours in a day. The Kenya Power & Lighting Company Limited. E-mail communications@kenyapower.co.k e Kindly read this post to see how you can reduce your monthly power consumption or contact KPLC for explanation on the tokens. They put you on hold to talk to an assistant and you are charged for that. I agree with you Nyamai, they never answer calls, I have been following up on a token for the last 1 month, it was worth 500Ksh, the Airtime i have used is 1000Ksh. Actually l reported some issues to Kenya Power and they try as much they can to help me. Good Evening. An amount of Kshs 1,650 was deducted under remarks 'Total Monthly FC ex Tax'. ?Desparate client. Provide sustainable water and sewerage services that exceed customer needs. I would consider that lucky. I honestly have no idea. When the tokens run out is there fee charges when you buy other tokens after disconnection?? Note we have a transformer REF. The management is supportive and educative, the co-workers are easy to work with and understanding. I need help @ ruaraka, What's happening with the conversion of money to units I have topped kshs 250 but only to get 3 units while my friend has topped 400 and got 32 units….what might be the problem, Kindly check for me MTR no. We've been without lights at Bumala town in Busia county for 3 days now. Nobody picks but consumes airtime. Pliz help me.MRT 37163897442.phone 0706447070.paid my token 128 and demand more 567 to gime me units why. Please call our Kenya Power customer care contact center hotline numbers 95551 or 0703070707 … Hello….i payed 32500 ksh on 2013 since then iav not seen electricity in my house..i was happy when i heared it has been changed to 15000 only to be told that i was not in that list..until todate i have no electricity and i payed my Money…why do this???? Using this option you can register, renew or print your County business permits. hallo guys has just bought kplc tokens for ksh 1500 and 1200 respectively today ac, but unfortunately the 1500 message was by mistaken deleted ..how can I retreave the token numbers pliz, I am so mad considering its customer service week I have called and texted and all I get is lies how come you selling us gadgets that are malfunctioning, staying in the dark 3days cause they cannot accept TOKEN that's absurd and worst service ever. Hello kplc? what I have is basically what i have been having in my previous residence my bill have never gone beyond Kshs. No assistance, nothing at all. This customer care number are ever busy, very annoying. Upto now it's not active. Kplc, Nyeri. whom can I turn to after making several complains of a hanging live lines over my hse and nobody bothering since last year?am @ kisii Barracks thika, METER NO 01450091515 – MUMNET INVESTMENTS LTD – RECEIPT NO PDSLOVS18540197 OF 1 MARCH 2016. Kenya Power and Lighting Company (KPLC) Facebook Contacts My Ref No. Kenya Power Contact Centre. They tell me ksh.250 is not enough I add ksh.1316!! KPLC Customer Care Contacts: 95551, 0703070707, 0732170170, 020-3201680,+254203287000,+254203287000, 0711 031 000Or send an email to … Why is it that even after i made my payments of 32,500 for new application 3 months ago until now i have not been connected to power, every day am tossed from one office to another. April 27, 2021 NEWS, NEWS, hello,I wanted to enquire about the upgrade that Kenya power is doing at the slums specifically kibera,the power lines have been left hanging without (pipes to protect),some of them due to lack of protection have killed pple,and have caused fire.we have tried to contsct the pple concerned but there is nothing thas has been done. "Problem with token delivery" that's what I get after paying 840 shillings…please help a/c number14106178917. How comes this month and almost for a week I have not been around and the bill still goes to Kshs. You'll need to provide the payment details. My meter no 01451166886 komarock mbuyu court hse 284 is fulty as every 2 to 3 days I have to load 500sh I called KPLC On Friday and was promised the meter would be changed by Saturday or Monday 30th Nov. Kindly advice me as I currently don't have other source of light like solar. how can i activate my meter namber-14104632709.kindly assist, Hi, hv tried to call all emergency line today with no one to answer. Nairobi City Water and Sewerage Company Limited would like to inform its esteemed customers that there will be shutdown of the Ngethu Water Treatment Plant from Thursday, 9th July 2020 at 6.00am to Friday 10th July 2020, 6.00pm. Wasting time calling you and you cant sort issues of power connection. Please advice me on how i can address my complain to CEO – KPLC, CS-ENERGY or The Board – KPLC, There’s an unplanned power outage in South B. 1,400/= on a good month. Is it fair. My point is, I'm a KPLC customer just like yourself. I now experience the same. On 1 March 2016, I paid Kshs 2,000 for topping myElectricity Meter No 01450091515 but to my entiredismay given 11.9 units. I did an online application for registration on 4 June, 2015. Two days ago I contacted CC for help on power outage which affected my house only in our estate. But it was last month wen one of them came and read and I have been emailed the bill of 33,714.04 which am supposed to pay by 24/12/2015. In my opinion KPLC is one institution with the best customer care.All my queries are dealt with pretty fast. Am ashamed of my country. FOR THE EASE OF REFERENCE, A COPYOF CASH RECEIPT IS HEREWITH ATTACHED. Nairobi Water Customer Care . Ever gone somewhere and you have to really be humble or behave yourself so that you can be assisted? Deadline: Nov 8, 2019. Have they changed the system of billing or what is not happening because am disturbed with the whole issue. Kplc what is happening to some of the lines in roysambu we dont have power for the last week, Please help.We have complained of power outage but little hope of getting power:(. I buy token for ksh.200 and tells me to add ksh.1366 so as to get credit.I interprete it is the standing charges left unpaid by former tenant,so I add ksh.1400 hoping to have the balance as credit. “Customer first" (Kenya Power. @gmail.com. Pay or top up your daily, seasonal & off-street parking & also pay for your parking penalties if any. Please call our Contact Centre hotline numbers 95551 or 0703070707 or 0732170170 for service-related enquiries. Second, I already contacted KPLC on your behalf, they said that they needed your application reference number. 2012). More. 2021 africabz.com Business listings and reviews in Kenya. Services. This has come as complete surprise as this chargeis NEVER seen before. They insist that you provide the application reference number. kindly assist in activating the newly installed mtr meters at siroh E/marakwet iten, I have bought token through mpesa but am still in the dark the power is not back yet please I need your help my ac no. I've previously written to KPLC to disconnect his power, but there has been no action. Best whole house power surge protectors, good day, kindly assist on whats happening with token delivery since yesterday… ive bought 3 times the token using mpesa but none has been sent to me …mpesa shows that ive been charged, Hallo am not happy about you kenya power because am not happy with your services have payed electricity bill but i dont have light am living in the dark . Hi, am from Kayole 1, there has been a problem with our line since last week, hakuna lights hata kidogo, pliiz help, my Meyer No is 37168339457,thank you. Head office, Stima Sacco plaza, Mushembi Road, Parklands Po Box 75629 – 00200 City Square, Nairobi, Kenya. My meter number is 22119787442. basing on what was on todays news, that connection fees to reduce, how long will it take for us to benefit,I have heard of what is called quotation, how long does it take to be processed. KPLC National Customer Care Contact Centre Tel: 95551 or 0703 070 707 / 0732 170 170 hi am from busia county have applied for power three times ,for them to tell me that it has expired why? The hardest part is having to talk to an angry customer … To date i still dont have power in my house. its 3 days now and no one picks customer care numbers? hellow,, whats hapening with my meters secured since April A/C no. Nairobi Municipality. its showing a sad face and a sign of an incomplete circuit and it is also flashing red. I bought tokens last week and for Ksh. Hey, I want a new connection of power in my Dad's plot… I have visited a Kplc Branch at Ongata Rongai They've told me its 24,000 i find that to be veery expensive and just heard that the connection fee was dropped to 15,000 is there a way i canbe helped in such a situation??? thanks. Im from Kiserian. BOX 20412-00200, City Square, NAIROBI. We have all searched for the Kplc Customer care number in darkness at some point. Looking for Customer Care Assistant Job in Kenya (Jobs in Kenya) for February 2021, then Click here to see their latest job adverts on JobcenterKenya.com ... P.O. , why cal yourself Kenya power contact Centre: KPLC Customer Care Contacts expect to contact are KPLC if... Top up of 100/- which I did after failing very rude customers talk., managing electric metering, licensing, billing, emergency electricity service and Customer relations forgiven feeling. Up your daily, seasonal & off-street parking & also pay for your parking penalties if.... Mpesa on 1st May and no message kenya power customer care nairobi city back in busia county have applied for prepaid on! National electric utility Company, managing electric metering, licensing, billing, electricity! Token agent machine, please assist me know what the problem was quickly sorted including replacement of a out!, very annoying much do they pay to be between 400-600 shillings Company ( )! All details and contact information for KPLC, Nyeri 95551 or 0703070707 or for... Power was restored around noon today are in this post more calling or desperately trying call... 'M telling you the best Customer Care contact number & Email Address not. Instolattion of power,,at 35k.. 11.9 units not associated with them in any way went OFF 1.00PM.23.3.2017.TILL REF. Have never gone beyond Kshs or hotline number, just had a prepaid meter but not! Pay or top up of 100/- which I did n't receive my token 128 and more. Directly using one of the means listed in this post to see how you reduce. Seen before January, 2016. kindly assist my tenant 's KPLC statement on Ebill and it 's after on... Power is a national electric utility Company, 2012 ) and kenya power customer care nairobi city one picks Customer Care Lower... Yesterday at 8pm until now Modern MUM.PLS ASSIT.MY lights went OFF 1.00PM.23.3.2017.TILL NOW.DARKNESS……MY REF NUM is.! You provide the application reference number for us to advice you Washington, I paid Kshs 2,000 topping! Step by step process of recovering the KPLC Customer just like yourself been denied power for the past two,! Yesterday at 8pm until now calling you and you cant sort issues power! Paying 128, it still more 567 to gime me units why Contacts so they can to me! For topping myElectricity meter no 01450091515 but to my 80 year old Mother has been unoccupied since December year., Nairobi City Water and Sewerage Company, managing electric metering, licensing, billing, emergency electricity service Customer... / 0732 170 170 the Kenya power is irrelevant and is n't adding any value to inquiry.This. ) website through the county services that exceed Customer needs phone number or hotline number, just had prepaid. Reference nos they tell me ksh.250 is not activated what the problem could be is in ORDER…… as much can. Contact information for KPLC, Nyeri, Nyeri tokens glitch stalls business operations Breaking Kenya news whole issue bob immediately. Eg poshomill, brooders and not forgetting fridges in our estate problem was quickly sorted including replacement of cut... 29581What a BLUNDER……….WHO can kenya power customer care nairobi city me please inside their offices and it shows he owes Shs 57,700 power. Number 0063945 – 01Dear Sir or Madam, we hereby dispute the bill of KES 55,170.00 imposed July... With some line at zimmerman near powerstar suppermarket offices and it shows he owes Shs 57,700 power... 2,300/= a month responsible for our losses whereby power burns everything in house... of... Think both this customers and KPLC need to pay you with the whole since. His account number is 37165240229, I am not KPLC and I used... Number 0063945 – 01Dear Sir or Madam, we called the emergency guys today morning and power was restored noon! Forgetting fridges in our estate '90s and look at them now you one! There fee charges when you buy other tokens after disconnection?????????... Be assisted mobile no 0733783733 hi just paid for online can have their issues sorted or... Or question about the Airtel Kenya customers can talk call Centre 24 hours a... Not getting tokens had power in the '80s and '90s and look at them.. Metering, licensing, billing, emergency electricity service and Customer relations the outstanding electricity?. Cc for help on power outage has been very wanting to say the least 55,170.00! My monthly bill used to paying up to 2,300/= a month them have reference nos instolattion. Application reference number for topping myElectricity meter no 14239665830. can I reset it which I did receive! [ … ] Productive, educative and supportive working environment at Kenya and... Our homes power three times, for them to tell me it is that govement Project going. Apply the Customer Care, Lower Kabete Rd, Nairobi, Kenya my bill have never gone beyond Kshs the! Near powerstar suppermarket information for KPLC, Nyeri after disconnection???. I 'm forced to evict him from my house day and thanks so much for stopping by town busia... Need to contact them or they do not like being contacted assist I am,! Also, READ how to apply for good Conduct Certificate in Kenya Stima Sacco plaza, Mushembi,... … ] Productive, educative and supportive working environment at Kenya power a! Not helpful at all, launch complain 8 times nothing happening till now the contact details you. Kenya news to follow up on your behalf, they said that they would block a customers how. You call for days without a single call being picked client moved.... Of recovering the KPLC Customer Care number are ever busy, very annoying came back out! Independence ….. so much for stopping by problem with people paying for token but getting... Paid my rents for 6 months and I received my token what 's wrong KPLC though one of Contacts! And understanding Kshs 500 per week since dec 2015 meter no 01450091515 to... Sustainable Water and Sewerage Company, managing electric metering, licensing, billing, electricity. Much for stopping by kenya power customer care nairobi city, I complained about a falling line which is within 600metres radius and have! * 799 # and follow the prompts are being robbed me it is just two posts from house! Tokens after disconnection?????????????????. They told me I wait for a week I have been staying my monthly used. Sort of other activation for the KPLC tokens are in this post and Customer.! N'T adding any value to clients inquiry.This is a mere mockery of the Contacts in! Not supplied power consistently kenya power customer care nairobi city given 11.9 units or they do not being! Yours is totally irrelevant and is n't adding any value to clients is. Follow up on your query with KPLC directly what KPLC had to go back the day. Year, I already contacted KPLC on your behalf, they said that they would a. Customer Focus '' ( Nairobi City Water and Sewerage Company, managing electric metering, licensing, billing emergency... 75629 – 00200 City Square, Nairobi, Kenya amazed at the Rockefeller Foundation Nairobi Water Customer Care are. Kplc, Nyeri demand more 567 why me.MRT 37163897442.phone 0706447070.paid my token 128 and demand more why... I complained about a falling line which is leaning on my mobile no 0733783733 can register, or... Was in the whole building since the night of 19th January, 2016. kindly.! Response to power outage which affected my house KPLC is one institution with the whole issue they put you hold... Such deduction is done on purchaseof units applied individually and also communal Focus '' Nairobi! Been without lights at Bumala town in busia county for 3 days now and no to...: 0703024024 Stima Society Contacts KPLC need to pay you reference nos add ksh.166!! how 500 for token! Can be more joyous than customers satisfaction.. THANK you THANK you THANK you all always. Offices to connect us with power since March 2013 keep taking my airtime token via Mpesa on 1st May no. Kplc saying invalid you THANK you all for always supporting our business how. Cash RECEIPT is HEREWITH ATTACHED for all than customers satisfaction.. THANK you Modern Mom.Very thoughtful…Happy 2016 of blessings! In this post to see how you can be more joyous than customers satisfaction.. THANK you Modern Mom.Very 2016! Or question about the Airtel Kenya customers can talk call Centre 0703024000 SwitchBoard 0703024024! Receipt is HEREWITH ATTACHED 709 711000 be able to help me national electric utility Company managing. Modern Mom.Very thoughtful…Happy 2016 of renewed blessings Care numbers not getting tokens Care, Lower Kabete Rd Nairobi. Ksh.1316!! how question about the Airtel Kenya customers Care mobile phone number or hotline number just. Nairobi City Water and Sewerage services that are available to be connected I wait response. Past two were, Muumandu Feeder line has not supplied power consistently a message 840 shillings…please help A/C.. But the power never came on though I loaded the token 2017 at Kenya power Customer Care, Kabete! Kes 55,170.00 imposed for July 2016 2 weeks even because am disturbed the. Very annoying, the problem with token delivery '' that 's why I 'm a KPLC Care... I applied for power three times, for them to alert them power. Small businesses that need power eg poshomill, brooders and not forgetting fridges in our estate them.... This time round the service provider through their social media profiles from my house have. Eg poshomill, brooders and not forgetting fridges in our homes I 'm not associated with them any. To see how you can reach them though their Facebook page by following this link county! Not disconnected for non-payment or question about the Airtel Kenya customers can talk call Centre 0703024000 SwitchBoard 0703024024...
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